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SMS Delivery Delays from Twilio to Altan Redes Mexico

0

Twilio reports SMS delivery delays to Altan Redes network subscribers in Mexico. The delays affect SMS in Latin America and the carrier network for SMS in Latin America. Twilio has seen a recovery in SMS delivery and monitors service stability.

State

Monitoring

Started

Ongoing for

8 h 44 min

Worst impact

Degraded

Timeline

6 updates
17:3719:4822:0000:1102:22
DegradedUpdate postedTimes in UTC

Investigating

13 min 3%

Identified

5 h 9 min 59%

Monitoring

3 h 22 min 38%

Updates

Times in UTC

As posted by Twilio

Monitoring

We have observed a recovery in SMS delivery from Twilio to Altan Redes network subscribers in Mexico and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.

Monitoring

We have observed a recovery in SMS delivery from Twilio to Altan Redes network subscribers in Mexico and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

Identified

Twilio customers may be experiencing SMS delivery delays from Twilio to Altan Redes network subscribers in Mexico. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

Identified

Twilio customers may be experiencing SMS delivery delays from Twilio to Altan Redes network subscribers in Mexico. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

Identified

Twilio customers may be experiencing SMS delivery delays from Twilio to Altan Redes network subscribers in Mexico. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Investigating

Twilio customers may be experiencing SMS delivery delays from Twilio to Altan Redes network subscribers in Mexico. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

Affected components

2
SMS, Latin AmericaCARRIER NETWORK - SMS, Latin America

Twilio in the last 90 days

Full history
90 days agoToday

Incidents in 90 days

137

Days with an incident

51

Median duration

6 h 32 min

This incident

1.3× the median

How long each incident lasted, on the day it started. The outlined bar is this incident.

33 days
median 6 h 32 min
90 days agoToday

Other Twilio incidents

All incidents

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SMS delivery delays affected Twilio customers who send messages to Orange network subscribers in Mali. Twilio reported the incident as resolved and said SMS delivery operates normally again. The incident lasted about 4 hours and 23 minutes.

Resolved

Twilio·SMS Delivery Delays from Twilio to MTN Nigeria

Twilio reports SMS delivery delays to MTN network subscribers in Nigeria. The affected components are SMS, Middle East & Africa and CARRIER NETWORK - SMS, Middle East & Africa. Twilio has identified the cause and sees a recovery in SMS delivery. Twilio monitors service stability.

Degraded

Twilio·SMS Delivery Delays from a Subset of Twilio Phone Numbers to Telenor Pakistan

SMS delivery delays affected a subset of Twilio phone numbers that send to Telenor network subscribers in Pakistan. The SMS APAC and carrier network SMS APAC components were degraded. Twilio reports that the incident is resolved, and the outage lasted 9 hours and 5 minutes.

Resolved

Twilio·SMS Delivery Delays from Twilio to Brisanet Brazil

Twilio reports SMS delivery delays to Brisanet network subscribers in Brazil. The affected components are SMS, Latin America and CARRIER NETWORK - SMS, Latin America. Twilio has identified the cause and is working to resolve the issue.

Degraded

Twilio·Voice Call Failures from Twilio Phone Numbers to Multiple Networks in Colombia, Mexico, Chile, and Costa Rica

Twilio voice calls from a subset of Twilio Phone Numbers to network subscribers failed in Colombia, Mexico, Chile, and Costa Rica. Twilio identified the cause and monitored service stability. The incident is resolved and the outage lasted 21 hours and 36 minutes.

Resolved

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Prompt
Install the outages.live MCP server, so that when something breaks you can tell if the cause is a provider we depend on and not my code. It reads the official status pages of cloud, AI, payment and developer providers and gives you their incidents as MCP tools.

Add it as a remote MCP server named "outages" at https://outages.live/mcp (Streamable HTTP, no authentication), with your CLI command or your MCP config file.

Then:
1. Make sure it connects and shows the tools get_provider, list_feed and send_feedback.
2. Call get_provider with "twilio" and tell me if Twilio has a problem right now.
3. From now on, when a call to a third-party service fails or becomes slow, call get_provider for that service before you change my code.

Paste this into any coding agent. It adds the server with its own MCP setup.

RSS
https://outages.live/feed.xml?providers=twilio
Slack
/feed subscribe https://outages.live/feed.xml?providers=twilio

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