Live

SMS Delivery Delays from a Subset of Twilio Phone Numbers to Telenor Pakistan

0

Twilio reports SMS delivery delays from a subset of Twilio phone numbers to Telenor subscribers in Pakistan. The SMS and carrier network components in APAC are affected. Twilio has identified the cause and is working to resolve the issue.

State

Identified

Started

Ongoing for

3 h 1 min

Worst impact

Degraded

Timeline

3 updates
03:5204:3705:2206:0706:53
DegradedUpdate postedTimes in UTC

Investigating

14 min 8%

Identified

2 h 47 min 92%

Updates

Times in UTC

As posted by Twilio

Identified

Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Phone Numbers to Telenor network subscribers in Pakistan. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

Identified

Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Phone Numbers to Telenor network subscribers in Pakistan. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Investigating

Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Phone Numbers to Telenor network subscribers in Pakistan. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

Affected components

2
SMS, APACCARRIER NETWORK - SMS, APAC

Twilio in the last 90 days

Full history
90 days agoToday

Incidents in 90 days

134

Days with an incident

50

Median duration

6 h 25 min

This incident

53% shorter than the median

How long each incident lasted, on the day it started. The outlined bar is this incident.

33 days
median 6 h 25 min
90 days agoToday

Other Twilio incidents

All incidents

Twilio·SMS Delivery Delays from Twilio to Brisanet Servicos De Telecomunicacoes SA Brazil

SMS delivery delays affect Twilio messages to Brisanet Servicos De Telecomunicacoes SA subscribers in Brazil. The affected components are SMS, Latin America and CARRIER NETWORK - SMS, Latin America. Twilio reports a recovery in SMS delivery and monitors service stability.

Degraded

Twilio·Voice Call Failures from Twilio Phone Numbers to Multiple Networks in Colombia, Mexico, Chile, and Costa Rica

Twilio reports voice call failures from some Twilio phone numbers to network subscribers in Colombia, Mexico, Chile, and Costa Rica. The Voice, Latin America and CARRIER NETWORK - Voice, Latin America components are affected. Twilio has identified the cause and is working to resolve the issue.

Degraded

Twilio·SMS Delivery Delays from a Subset of Twilio Short Codes to Multiple Networks in India

Twilio SMS delivery delays affect a subset of Twilio Short Codes to network subscribers on multiple networks in India. The affected components are SMS, APAC and CARRIER NETWORK - SMS, APAC. Twilio reports a recovery in SMS delivery and monitors service stability.

Degraded

Twilio·Silent Network Authentication (SNA) Failure Increase and Gateway API (Lookup API) Failure Increase in United Kingdom

Twilio reported failures in Silent Network Authentication (SNA) and in Lookup API transactions in the United Kingdom. Twilio identified the cause and monitored recovery. Twilio resolved the incident after 5 hours and 11 minutes.

Resolved

Twilio·SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Multiple Networks in India

Twilio SMS delivery receipts were delayed from a subset of Twilio Short Codes to subscribers on multiple networks in India. The incident affected SMS in APAC and the related carrier network. Twilio reports that the incident is resolved and lasted 48 minutes.

Resolved

Follow Twilio

Your coding agent knows when Twilio is down, and tells you when a failure is theirs, not yours. You can also get Twilio incidents in a feed reader or in Slack.

Prompt
Install the outages.live MCP server, so that when something breaks you can tell if the cause is a provider we depend on and not my code. It reads the official status pages of cloud, AI, payment and developer providers and gives you their incidents as MCP tools.

Add it as a remote MCP server named "outages" at https://outages.live/mcp (Streamable HTTP, no authentication), with your CLI command or your MCP config file.

Then:
1. Make sure it connects and shows the tools get_provider, list_feed and send_feedback.
2. Call get_provider with "twilio" and tell me if Twilio has a problem right now.
3. From now on, when a call to a third-party service fails or becomes slow, call get_provider for that service before you change my code.

Paste this into any coding agent. It adds the server with its own MCP setup.

RSS
https://outages.live/feed.xml?providers=twilio
Slack
/feed subscribe https://outages.live/feed.xml?providers=twilio

FAQ

Go from tracking outages to fixing production issues with Polylane.

Try Polylane