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SMS Delivery Receipt Delays from a Subset of Twilio Long Codes and Short Codes to Multiple Networks in United States

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Twilio SMS delivery receipts are delayed for a subset of Long Codes and Short Codes to multiple networks in the United States. Some affected components are SMS Long Code, SMS Short Code, and ZIPWHIP MESSAGING. Twilio has identified the cause and is working to resolve the issue. Message delivery can succeed, but delivery receipts can be delayed.

State

Identified

Started

Ongoing for

27 min

Worst impact

Degraded

Timeline

2 updates
19:3719:4319:5019:5720:03
DegradedUpdate postedTimes in UTC

Investigating

11 min 42%

Identified

16 min 58%

Updates

Times in UTC

As posted by Twilio

Identified

Twilio customers may be experiencing SMS delivery receipt delays from a subset of Twilio Long Codes and Short Codes to network subscribers on multiple networks in the United States. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.

Investigating

Twilio customers may be experiencing SMS delivery receipt delays from a subset of Twilio Long Codes to network subscribers on multiple networks in the United States. Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.

Affected components

5
SMS Long Code, North AmericaSMS Short Code, North AmericaCARRIER NETWORK - SMS Long Code, North AmericaCARRIER NETWORK - SMS Short Code, North AmericaZIPWHIP MESSAGING - SMS Long Code, North America

Twilio in the last 90 days

Full history
90 days agoToday

Incidents in 90 days

91

Days with an incident

43

Median duration

6 h 53 min

This incident

93% shorter than the median

How long each incident lasted, on the day it started. The outlined bar is this incident.

33 days
median 6 h 53 min
90 days agoToday

Other Twilio incidents

All incidents

Twilio·SMS Delivery Delays from Twilio to Multiple Networks in India

Twilio SMS delivery to network subscribers on multiple networks in India had delays. The affected components were SMS, APAC and CARRIER NETWORK - SMS, APAC. Twilio reports that the incident is resolved. It lasted about 3 hours and 42 minutes.

Resolved

Twilio·SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Multiple Networks in New Zealand

Twilio reports delays in SMS delivery receipts from a subset of Twilio Short Codes to multiple networks in New Zealand. The affected components are SMS, APAC and CARRIER NETWORK - SMS, APAC. Twilio has identified the cause and is working to resolve the issue; message delivery may succeed, but delivery receipts may be delayed.

Degraded

Twilio·SMS Delivery Delays from a Subset of Twilio Long Codes to Multiple Networks in Chile

Twilio reports SMS delivery delays from a subset of Twilio Long Codes to subscribers on multiple networks in Chile. The issue affects SMS in Latin America and the related carrier network. Twilio has identified the cause and is working to resolve the issue.

Degraded

Twilio·SMS Delivery Delays from Twilio to Claro Dominican Republic

Twilio SMS delivery delays affected Claro network subscribers in the Dominican Republic. Twilio reported the incident as resolved. The incident lasted about 3 hours and 46 minutes.

Resolved

Twilio·TwiML ConversationRelay Documents Page Error

The ConversationRelay documentation page on the Twilio docs site had an error. Links on that page sent users to a login prompt instead of other documentation pages. Twilio reported the issue as resolved after 116 minutes.

Resolved

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Prompt
Install the outages.live MCP server, so that when something breaks you can tell if the cause is a provider we depend on and not my code. It reads the official status pages of cloud, AI, payment and developer providers and gives you their incidents as MCP tools.

Add it as a remote MCP server named "outages" at https://outages.live/mcp (Streamable HTTP, no authentication), with your CLI command or your MCP config file.

Then:
1. Make sure it connects and shows the tools get_provider, list_feed and send_feedback.
2. Call get_provider with "twilio" and tell me if Twilio has a problem right now.
3. From now on, when a call to a third-party service fails or becomes slow, call get_provider for that service before you change my code.

Paste this into any coding agent. It adds the server with its own MCP setup.

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