Gateway API (Lookup API) Failure Increase on Verizon in United States
Twilio Lookup API transactions on Verizon in the United States can return failure responses. This affects Lookup SIM Swap and Legacy Identity MatchAndAttributes. Twilio reports that the issue is under investigation.
State
Investigating
Started
Ongoing for
1 h 8 min
Worst impact
Degraded
Timeline
4 updatesInvestigating
1 h 5 min 96%
Resolved
3 min 4%
Updates
Times in UTCAs posted by Twilio
Twilio customers may be experiencing failure responses for Lookup API transactions on Verizon in the United States. Our team is actively investigating the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Twilio customers may be experiencing failure responses for Lookup API transactions on Verizon in the United States. Our team is actively investigating the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Twilio customers may be experiencing failure responses for Lookup API transactions on Verizon in the United States. Our team is actively investigating the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Affected components
4Twilio in the last 90 days
Full historyIncidents in 90 days
103
Days with an incident
46
Median duration
7 h 30 min
This incident
85% shorter than the median
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