Notification Logs Unavailable in Console
Twilio Notify notification delivery logs do not show new data in Console. The affected components are Notify and PROGRAMMABLE MESSAGING - Notify. Twilio reports that engineers mitigated the issue and now monitor system performance. New records are appearing again for affected services.
State
Monitoring
Started
Ongoing for
1 h 6 min
Worst impact
Degraded
Timeline
2 updatesInvestigating
42 min 64%
Monitoring
24 min 36%
Updates
Times in UTCAs posted by Twilio
Our engineers have mitigated the issue and are monitoring system performance. Notification delivery logs in Console are returning to normal, and new records are appearing again for affected services. We will provide another update in 1 hours or as soon as more information becomes available.
Our monitoring systems have detected a potential issue with notification delivery logs failing to populate new data since ~04:25 UTC. Our engineers have been alerted and are investigating. We will share an update in 1 hour or as soon as more information becomes available.
Affected components
2Twilio in the last 90 days
Full historyIncidents in 90 days
83
Days with an incident
42
Median duration
6 h 53 min
This incident
84% shorter than the median
Other Twilio incidents
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Twilio notification delivery logs were unavailable in Console for Conversations and Programmable Messaging Conversations. Twilio mitigated the issue and monitored system performance. The incident is resolved and lasted 8 minutes.
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