Voice Call Failures from a Subset of Twilio Phone Numbers to Chile
Voice calls fail from some Twilio phone numbers to network subscribers in Chile. The Voice, Latin America and CARRIER NETWORK - Voice, Latin America components are affected. Twilio has identified the cause and works to resolve the issue.
State
Identified
Started
Ongoing for
11 h 59 min
Worst impact
Degraded
Timeline
5 updatesInvestigating
30 min 4%
Identified
11 h 29 min 96%
Updates
Times in UTCAs posted by Twilio
Twilio customers may be experiencing voice call failures from a subset of Twilio Phone Numbers to network subscribers in Chile. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
Twilio customers may be experiencing voice call failures from a subset of Twilio Phone Numbers to network subscribers in Chile. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Twilio customers may be experiencing voice call failures from a subset of Twilio Phone Numbers to network subscribers in Chile. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Twilio customers may be experiencing voice call failures from a subset of Twilio Phone Numbers to network subscribers in Chile. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Twilio customers may be experiencing voice call failures from a subset of Twilio Phone Numbers to network subscribers in Chile. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Affected components
2Twilio in the last 90 days
Full historyIncidents in 90 days
102
Days with an incident
46
Median duration
7 h 30 min
This incident
1.6× the median
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