SMS Delivery Failures from Twilio to ETL Laos
Twilio SMS delivery failures to ETL network subscribers in Laos affected SMS and the carrier network in APAC. Twilio reports that the incident is resolved. The outage lasted about 16 hours.
State
Resolved
Started
Lasted
16 h 8 min
Worst impact
Degraded
Timeline
8 updatesInvestigating
3 h 54 min 24%
Identified
10 h 15 min 64%
Monitoring
1 h 59 min 12%
Updates
Times in UTCAs posted by Twilio
The incident has been resolved and SMS delivery from Twilio to ETL network subscribers in Laos is operating normally.
We have observed a recovery in SMS delivery from Twilio to ETL network subscribers in Laos and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Twilio customers may be experiencing SMS delivery failures from Twilio to ETL network subscribers in Laos. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
Twilio customers may be experiencing SMS delivery failures from Twilio to ETL network subscribers in Laos. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Twilio customers may be experiencing SMS delivery failures from Twilio to ETL network subscribers in Laos. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Twilio customers may be experiencing SMS delivery failures from Twilio to ETL network subscribers in Laos. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Twilio customers may be experiencing SMS delivery failures from Twilio to ETL network subscribers in Laos. Our team is actively investigating this issue. We will provide another update in 52 minutes or as soon as more information becomes available.
Twilio customers may be experiencing SMS delivery failures from Twilio to Megacom network subscribers in Kyrgyzstan. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Affected components
2Twilio in the last 90 days
Full historyIncidents in 90 days
102
Days with an incident
46
Median duration
7 h 30 min
This incident
2.1× the median
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