SMS Delivery Delays from a Subset of Twilio Short Codes and Long Codes to Brisanet Brazil
Twilio SMS delivery is delayed from some Twilio Short Codes and Long Codes to Brisanet subscribers in Brazil. This affects SMS in Latin America and the carrier network for SMS in Latin America. Twilio identified the cause and is working to resolve the issue.
State
Identified
Started
2 h ago
2026-11-03 04:55 UTC
Ongoing for
1 h 47 min
Worst impact
Degraded
Timeline
2 updatesIdentified
1 h 47 min 100%
Updates
Times in UTCAs posted by Twilio
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes and Long Codes to Brisanet network subscribers in Brazil. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes and Long Codes to Brisanet network subscribers in Brazil. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Affected components
2Twilio in the last 90 days
Full historyIncidents in 90 days
67
Days with an incident
39
Median duration
6 h 32 min
This incident
73% shorter than the median
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