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SMS Delivery Failures from Twilio to Claro Colombia

0

SMS delivery failures affect Twilio messages to Claro network subscribers in Colombia. The affected components are SMS, Latin America and CARRIER NETWORK - SMS, Latin America. Twilio is investigating the issue.

State

Investigating

Started

Ongoing for

1 h 7 min

Worst impact

Degraded

Timeline

2 updates
17:4618:0318:2018:3718:53
DegradedUpdate postedTimes in UTC

Investigating

1 h 7 min 100%

Updates

Times in UTC

As posted by Twilio

Investigating

Twilio customers may be experiencing SMS delivery failures from Twilio to Claro network subscribers in Colombia. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.

Investigating

Twilio customers may be experiencing SMS delivery failures from Twilio to Claro network subscribers in Colombia. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

Affected components

2
SMS, Latin AmericaCARRIER NETWORK - SMS, Latin America

Twilio in the last 90 days

Full history
90 days agoToday

Incidents in 90 days

122

Days with an incident

48

Median duration

6 h 53 min

This incident

84% shorter than the median

How long each incident lasted, on the day it started. The outlined bar is this incident.

33 days
median 6 h 53 min
90 days agoToday

Other Twilio incidents

All incidents

Twilio·Voice Call Silent and One-Way Audio from Colombia to a Subset of Twilio Mobile Numbers

Twilio reports silent and one-way audio on voice calls from Colombia to a subset of Twilio mobile numbers. The affected components are Voice, Latin America and the carrier network for Voice, Latin America. Twilio has identified the cause and is working to resolve the issue.

Degraded

Twilio·SMS Delivery Delays from a Subset of Twilio Long Codes to Multiple Networks in France

SMS delivery delays affect a subset of Twilio Long Codes that send to multiple networks in France. The affected components are SMS, Europe and CARRIER NETWORK - SMS, Europe. Twilio reports a recovery and monitors service stability.

Degraded

Twilio·SMS Delivery Delays from Twilio to Virgin Mobile Colombia

SMS delivery delays affected Twilio messages to Virgin Mobile subscribers in Colombia. The issue affected SMS services in Latin America and the related carrier network. Twilio reports that the incident is resolved. The outage lasted about 5 hours and 14 minutes.

Resolved

Twilio·SMS Delivery Delays from Twilio to Telenor Pakistan

Twilio SMS delivery to Telenor network subscribers in Pakistan was delayed from 12:27 to 17:34 UTC on 12 November 2026. Twilio identified the cause, then saw a recovery. Twilio reports the incident as resolved, and the delay lasted about five hours.

Resolved

Twilio·MMS Delivery Failures from Twilio to GCI United States

Twilio MMS delivery to GCI network subscribers in the United States failed. The affected components were MMS Long Code, MMS Short Code, and MMS Toll-Free in North America, and their carrier network links. Twilio reports that the incident is resolved. It lasted about 4 minutes.

Resolved

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Prompt
Install the outages.live MCP server, so that when something breaks you can tell if the cause is a provider we depend on and not my code. It reads the official status pages of cloud, AI, payment and developer providers and gives you their incidents as MCP tools.

Add it as a remote MCP server named "outages" at https://outages.live/mcp (Streamable HTTP, no authentication), with your CLI command or your MCP config file.

Then:
1. Make sure it connects and shows the tools get_provider, list_feed and send_feedback.
2. Call get_provider with "twilio" and tell me if Twilio has a problem right now.
3. From now on, when a call to a third-party service fails or becomes slow, call get_provider for that service before you change my code.

Paste this into any coding agent. It adds the server with its own MCP setup.

RSS
https://outages.live/feed.xml?providers=twilio
Slack
/feed subscribe https://outages.live/feed.xml?providers=twilio

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