SMS Delivery Receipt Delays from Twilio Phone Numbers to Movistar Venezuela
Twilio SMS delivery receipts to Movistar network subscribers in Venezuela were delayed. This affected SMS in Latin America and the carrier network for SMS in Latin America. Twilio reports that the incident is resolved. The incident lasted about 3 hours and 26 minutes.
State
Resolved
Started
Lasted
3 h 26 min
Worst impact
Degraded
Timeline
4 updatesInvestigating
9 min 5%
Identified
1 h 6 min 32%
Monitoring
2 h 11 min 63%
Updates
Times in UTCAs posted by Twilio
The incident has been resolved and SMS delivery receipts from Twilio Phone Numbers to Movistar network subscribers in Venezuela are operating normally.
We have observed a recovery in SMS delivery receipts from Twilio Phone Numbers to Movistar network subscribers in Venezuela and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Twilio customers may be experiencing SMS delivery receipt delays from Twilio Phone Numbers to Movistar network subscribers in Venezuela. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.
Twilio customers may be experiencing SMS delivery receipt delays from Twilio Phone Numbers to Movistar network subscribers in Venezuela. Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.
Affected components
2Twilio in the last 90 days
Full historyIncidents in 90 days
106
Days with an incident
47
Median duration
7 h 30 min
This incident
54% shorter than the median
Other Twilio incidents
All incidentsTwilio·Retroactive Incident Impacting Twilio Usage APIs
Twilio Usage APIs were degraded for 6 minutes between 16:42pm and 16:48 Pacific Time on 11/10/2026. During this period of time customers may have experienced 5xx errors. The issue has now been resolved.
Twilio·Email Template Editor Issues
Twilio SendGrid Marketing Campaigns had degraded email template editing. HTML entities changed to spaces, links changed, and template content did not render correctly after save or preview. Twilio resolved the issue. The outage lasted 1 hour and 44 minutes.
Twilio·Gateway API (Lookup API) Failure Increase on Verizon in United States
Twilio Lookup API transactions on Verizon in the United States failed. The affected components were Lookup SIM Swap, Legacy Identity MatchAndAttributes, and their carrier network parts. Twilio reports that the incident is resolved. It lasted 10 hours and 23 minutes.
Twilio·WhatsApp Business API Message Send Failures
Twilio reports that WhatsApp Business API message sends failed. The WhatsApp Messaging component was affected. Twilio reported error 63007 for outbound messages. Twilio identified a third-party provider dependency, mitigated the issue, and monitored the fix. The incident is resolved. It lasted about 16 hours and 29 minutes.
Twilio·Voice Call Failures from a Subset of Twilio Phone Numbers to Chile
Twilio voice calls failed from a subset of Twilio Phone Numbers to network subscribers in Chile. The incident affected Voice in Latin America and the carrier network for Voice in Latin America. Twilio reports that the incident is resolved and that calls operate normally. The incident lasted about 19 hours and 20 minutes.
Follow Twilio
Your coding agent knows when Twilio is down, and tells you when a failure is theirs, not yours. You can also get Twilio incidents in a feed reader or in Slack.
Install the outages.live MCP server, so that when something breaks you can tell if the cause is a provider we depend on and not my code. It reads the official status pages of cloud, AI, payment and developer providers and gives you their incidents as MCP tools.
Add it as a remote MCP server named "outages" at https://outages.live/mcp (Streamable HTTP, no authentication), with your CLI command or your MCP config file.
Then:
1. Make sure it connects and shows the tools get_provider, list_feed and send_feedback.
2. Call get_provider with "twilio" and tell me if Twilio has a problem right now.
3. From now on, when a call to a third-party service fails or becomes slow, call get_provider for that service before you change my code.Paste this into any coding agent. It adds the server with its own MCP setup.
https://outages.live/feed.xml?providers=twilio/feed subscribe https://outages.live/feed.xml?providers=twilioFAQ
Go from tracking outages to fixing production issues with Polylane.
Try Polylane