SMS Delivery Failures from Germany to a Subset of Twilio Long Codes
Twilio reported SMS delivery failures from network subscribers in Germany to a subset of Twilio Long Codes. The SMS, Europe and CARRIER NETWORK - SMS, Europe components had degraded service. Twilio reports that the incident is resolved. The outage lasted 8 hours and 41 minutes.
State
Resolved
Started
Lasted
8 h 41 min
Worst impact
Degraded
Timeline
5 updatesInvestigating
6 h 40 min 77%
Monitoring
2 h 1 min 23%
Updates
Times in UTCAs posted by Twilio
The incident has been resolved and SMS delivery from network subscribers in Germany to a subset of Twilio Long Codes is operating normally.
We have observed a recovery in SMS delivery from network subscribers in Germany to a subset of Twilio Long Codes and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Twilio customers may be experiencing SMS delivery failures from network subscribers in Germany to a subset of Twilio Long Codes. Our team is actively investigating this issue. We will provide another update in 4 hours or as soon as more information becomes available.
Twilio customers may be experiencing SMS delivery failures from network subscribers in Germany to a subset of Twilio Long Codes. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
Twilio customers may be experiencing SMS delivery failures from network subscribers in Germany to a subset of Twilio Long Codes. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Affected components
2Twilio in the last 90 days
Full historyIncidents in 90 days
102
Days with an incident
46
Median duration
7 h 30 min
This incident
1.2× the median
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