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SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Multiple Networks in New Zealand

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Twilio reports SMS delivery receipt delays from some Twilio short codes to multiple networks in New Zealand. This affects the SMS, APAC and CARRIER NETWORK - SMS, APAC components. Twilio is investigating the issue.

State

Investigating

Started

Ongoing for

58 min

Worst impact

Degraded

Timeline

1 update
02:5703:1203:2603:4103:55
DegradedUpdate postedTimes in UTC

Investigating

58 min 100%

Updates

Times in UTC

As posted by Twilio

Investigating

Twilio customers may be experiencing SMS delivery receipt delays from a subset of Twilio Short Codes to network subscribers on multiple networks in New Zealand. Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.

Affected components

2
SMS, APACCARRIER NETWORK - SMS, APAC

Twilio in the last 90 days

Full history
90 days agoToday

Incidents in 90 days

89

Days with an incident

43

Median duration

6 h 53 min

This incident

86% shorter than the median

How long each incident lasted, on the day it started. The outlined bar is this incident.

33 days
median 6 h 53 min
90 days agoToday

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Prompt
Install the outages.live MCP server, so that when something breaks you can tell if the cause is a provider we depend on and not my code. It reads the official status pages of cloud, AI, payment and developer providers and gives you their incidents as MCP tools.

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Then:
1. Make sure it connects and shows the tools get_provider, list_feed and send_feedback.
2. Call get_provider with "twilio" and tell me if Twilio has a problem right now.
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RSS
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Slack
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