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United States SMS Carrier Partner Maintenance

MaintenanceOfficial update

<p>Our SMS carrier partner in the United States is conducting an emergency maintenance from 16 November 2026 at 20:00 PST until 17 November 2026 at 03:00 PST. During the maintenance window, there could be intermittent delays delivering SMS to and from United States handsets via subset of United States short codes.</p>

The latest update from Twilio.

State

Scheduled

Starts

Ongoing for

Not started

Worst impact

Maintenance

Updates

Times in UTC

As posted by Twilio

Scheduled

<p>Our SMS carrier partner in the United States is conducting an emergency maintenance from 16 November 2026 at 20:00 PST until 17 November 2026 at 03:00 PST. During the maintenance window, there could be intermittent delays delivering SMS to and from United States handsets via subset of United States short codes.</p>

Affected components

2
SMS Short Code, North AmericaCARRIER NETWORK - SMS Short Code, North America

Twilio in the last 90 days

Full history
90 days agoToday

Incidents in 90 days

126

Days with an incident

48

Median duration

6 h 32 min

This incident

Not comparable

How long each incident lasted, on the day it started. The outlined bar is this incident.

33 days
median 6 h 32 min
90 days agoToday

Other Twilio incidents

All incidents

Twilio·Voice Call Post Dial Delay from a Subset of Twilio Phone Numbers to United States

Twilio Voice and carrier network voice in North America had post dial delay on calls from some Twilio phone numbers to United States subscribers. Twilio identified the cause and resolved the incident. The outage lasted 30 minutes.

Resolved

Twilio·SMS Delivery Receipt Failures from Twilio to Claro Costa Rica

Twilio SMS delivery receipts fail for Claro network subscribers in Costa Rica. This affects SMS in Latin America and the carrier network for SMS in Latin America. Twilio is investigating the problem.

Degraded

Twilio·SMS Delivery Delays and Failures from Twilio to Brisanet Servicos De Telecomunicacoes SA Brazil

Twilio SMS delivery to Brisanet network subscribers in Brazil has delays and failures. The affected components are SMS, Latin America and CARRIER NETWORK - SMS, Latin America. Twilio reports a recovery in SMS delivery and monitors service stability.

Degraded

Twilio·Email Delivery Delays to Microsoft-Hosted Inboxes

Twilio reports delayed email delivery to some inboxes hosted by Microsoft. Other inbox providers are not affected. Twilio has identified the issue and states that messages to these inboxes stay queued longer than usual. No mail loss has occurred.

Degraded

Twilio·SMS Delivery Receipt Delays from Twilio to Claro Colombia

Twilio SMS delivery receipts to Claro network subscribers in Colombia did not work. The SMS and Carrier Network SMS components in Latin America were degraded. Twilio reports that the incident is resolved. The outage lasted 5 hours and 34 minutes.

Resolved

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Prompt
Install the outages.live MCP server, so that when something breaks you can tell if the cause is a provider we depend on and not my code. It reads the official status pages of cloud, AI, payment and developer providers and gives you their incidents as MCP tools.

Add it as a remote MCP server named "outages" at https://outages.live/mcp (Streamable HTTP, no authentication), with your CLI command or your MCP config file.

Then:
1. Make sure it connects and shows the tools get_provider, list_feed and send_feedback.
2. Call get_provider with "twilio" and tell me if Twilio has a problem right now.
3. From now on, when a call to a third-party service fails or becomes slow, call get_provider for that service before you change my code.

Paste this into any coding agent. It adds the server with its own MCP setup.

RSS
https://outages.live/feed.xml?providers=twilio
Slack
/feed subscribe https://outages.live/feed.xml?providers=twilio

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