Vonage API Help Center - Ticket Email Degradation
The Vonage API Help Center email support is degraded. You may not be able to raise a ticket by email. Vonage API has identified the issue. As a workaround, raise a ticket at api.support.vonage.com.
State
Identified
Started
Ongoing for
24 min
Worst impact
Degraded
Timeline
1 updateIdentified
24 min 100%
Updates
Times in UTCAs posted by Vonage API
We have identified issues that may be impacting your ability to raise a ticket to the Vonage API Help Center via email. As an alternative, please raise a ticket at api.support.vonage.com. We’ll provide further updates within 2 hours and once full service is restored. Thank you for your patience and understanding. If you have any questions, please contact api.support.vonage.com.
Affected components
2Vonage API in the last 90 days
Full historyIncidents in 90 days
82
Days with an incident
51
Median duration
3 h 26 min
This incident
89% shorter than the median
Other Vonage API incidents
All incidentsVonage API·France SMS - Delivery Degradation towards Lebara France
Vonage API reports degraded SMS delivery to the Lebara network in France. This affects the SMS Europe and Global Connectivity - SMS Europe components. Vonage implemented a fix and now monitors the results.
Vonage API·France SMS - Delivery Degradation towards Lebara France
Vonage API reported degraded SMS delivery to the Lebara France network. The incident affected SMS Europe and Global Connectivity - SMS Europe. Vonage API resolved the incident after 2 hours and 35 minutes.
Vonage API·USA SMS - Delivery degradation affecting 10DLC traffic towards AT&T operator
Vonage API reports SMS delivery degradation for 10DLC traffic towards the AT&T operator in the USA. The affected components are SMS North America and Global Connectivity - SMS North America. The incident is resolved and lasted about 3 hours and 25 minutes.
Vonage API·USA MMS - Delivery latency affecting MMS messages affecting multiple networks
Vonage API reports delayed MMS message delivery in North America. The issue affects MMS North America and Global Connectivity - MMS North America. Vonage API resolved the incident after about 16 hours and 12 minutes.
Vonage API·Issue with Spain Movistar RCS Delivery
Vonage API reported degraded RCS delivery for Spain Movistar on RCS Connectivity and Global Connectivity - RCS Connectivity. Vonage API resolved the incident. It lasted about 19 hours.
Follow Vonage API
Your coding agent knows when Vonage API is down, and tells you when a failure is theirs, not yours. You can also get Vonage API incidents in a feed reader or in Slack.
Install the outages.live MCP server, so that when something breaks you can tell if the cause is a provider we depend on and not my code. It reads the official status pages of cloud, AI, payment and developer providers and gives you their incidents as MCP tools.
Add it as a remote MCP server named "outages" at https://outages.live/mcp (Streamable HTTP, no authentication), with your CLI command or your MCP config file.
Then:
1. Make sure it connects and shows the tools get_provider, list_feed and send_feedback.
2. Call get_provider with "vonage" and tell me if Vonage API has a problem right now.
3. From now on, when a call to a third-party service fails or becomes slow, call get_provider for that service before you change my code.Paste this into any coding agent. It adds the server with its own MCP setup.
https://outages.live/feed.xml?providers=vonage/feed subscribe https://outages.live/feed.xml?providers=vonageFAQ
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