Live

USA SMS - Delivery degradation affecting 10DLC traffic towards AT&T operator

0

Vonage API reports an SMS delivery degradation for 10DLC traffic toward the AT&T operator in the USA. The affected components are SMS North America and Global Connectivity - SMS North America. Vonage is investigating the issue.

State

Investigating

Started

Ongoing for

32 min

Worst impact

Degraded

Timeline

1 update
01:1401:2201:3001:3801:46
DegradedUpdate postedTimes in UTC

Investigating

32 min 100%

Updates

Times in UTC

As posted by Vonage API

Investigating

Please be advised that we are observing SMS delivery degradation for 10dlc towards AT&T operator in USA.. We are working towards resolution of the issue and will issue an update as soon as more information becomes available. If you have any questions, please contact api.support.vonage.com

Affected components

2
SMS North AmericaGlobal Connectivity - SMS North America

Vonage API in the last 90 days

Full history
90 days agoToday

Incidents in 90 days

79

Days with an incident

50

Median duration

3 h 26 min

This incident

85% shorter than the median

How long each incident lasted, on the day it started. The outlined bar is this incident.

35 days
median 3 h 26 min
90 days agoToday

Other Vonage API incidents

All incidents

Vonage API·USA MMS - Delivery latency affecting MMS messages affecting multiple networks

MMS delivery is slow for Vonage API customers in North America. The problem affects MMS North America and Global Connectivity - MMS North America. Vonage reports that a US supplier is investigating the root cause, and that Longcode MMS messages can arrive late.

Degraded

Vonage API·Issue with Spain Movistar RCS Delivery

RCS delivery to Spain Movistar does not work. The problem affects RCS Connectivity and Global Connectivity - RCS Connectivity. Vonage API reports that it is investigating the issue.

Degraded

Vonage API·Issue with WhatsApp onboarding

Vonage API reports an issue with WhatsApp onboarding. The problem affects WhatsApp Connectivity and Global Connectivity - Whatsapp Connectivity. Vonage API states that the incident is resolved. The outage lasted 4 hours and 49 minutes.

Resolved

Vonage API·Service issue in Voice platform

Vonage reports a service issue that affects the Voice API and SIP Trunking, and PSTN/SIP connectivity in the APAC region. Vonage states that the issue is resolved. Vonage gives the start time as 2026-11-10 09:47 UTC and the resolution time as 2026-11-10 10:11 UTC.

Resolved

Vonage API·France SMS - Delivery Degradation towards Bouygues Telecom

Vonage API reported degraded SMS delivery toward Bouygues Telecom in France. The incident affected SMS Europe and Global Connectivity - SMS Europe. Vonage API resolved the incident after 79 minutes.

Resolved

Follow Vonage API

Your coding agent knows when Vonage API is down, and tells you when a failure is theirs, not yours. You can also get Vonage API incidents in a feed reader or in Slack.

Prompt
Install the outages.live MCP server, so that when something breaks you can tell if the cause is a provider we depend on and not my code. It reads the official status pages of cloud, AI, payment and developer providers and gives you their incidents as MCP tools.

Add it as a remote MCP server named "outages" at https://outages.live/mcp (Streamable HTTP, no authentication), with your CLI command or your MCP config file.

Then:
1. Make sure it connects and shows the tools get_provider, list_feed and send_feedback.
2. Call get_provider with "vonage" and tell me if Vonage API has a problem right now.
3. From now on, when a call to a third-party service fails or becomes slow, call get_provider for that service before you change my code.

Paste this into any coding agent. It adds the server with its own MCP setup.

RSS
https://outages.live/feed.xml?providers=vonage
Slack
/feed subscribe https://outages.live/feed.xml?providers=vonage

FAQ

Go from tracking outages to fixing production issues with Polylane.

Try Polylane