DE and CR SMS - Delivery degradation affecting a subset of LVNs towards Germany and Costa Rica networks
SMS delivery is degraded for some LVNs to Germany and Costa Rica networks. This affects SMS Europe, SMS Latin America, and their Global Connectivity components. Vonage reports that the incident is resolved. It lasted about 23 hours.
State
Resolved
Started
Lasted
22 h 57 min
Worst impact
Degraded
Timeline
4 updatesInvestigating
3 h 9 min 14%
Identified
19 h 15 min 84%
Monitoring
33 min 2%
Updates
Times in UTCAs posted by Vonage API
A fix has been implemented and we are monitoring the results.
The inbound and outbound SMS messages from and To this subset of LVN numbers in Germany and Costa Rica are impacted due to this incident, our carrier partner is investigating the case. We will issue an update as soon as more information becomes available. If you have any questions, please contact api.support.vonage.com
We have been notified by our suppliers about degradation affecting traffic using a subset of LVNs towards Germany and Costa Rica networks The carrier is aware of this issue and investigating the root cause. We will issue an update as soon as more information becomes available. If you have any questions, please contact api.support.vonage.com
Affected components
4Vonage API in the last 90 days
Full historyIncidents in 90 days
70
Days with an incident
48
Median duration
3 h 53 min
This incident
5.9× the median
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