France SMS - Delivery degradation affecting SMS towards Orange France
SMS delivery to the Orange France network does not work correctly. The problem affects SMS Europe and Global Connectivity - SMS Europe. Vonage API reports that the carrier knows about the issue and is investigating the cause.
State
Investigating
Started
12 h ago
2026-11-01 13:33 UTC
Ongoing for
12 h 25 min
Worst impact
Degraded
Timeline
1 updateInvestigating
12 h 25 min 100%
Updates
Times in UTCAs posted by Vonage API
We have been notified by our suppliers about degradation affecting traffic towards Orange France network. The carrier is aware of this issue and investigating the root cause. We will issue an update as soon as more information becomes available. If you have any questions, please contact api.support.vonage.com
Affected components
2Vonage API in the last 90 days
Full historyIncidents in 90 days
49
Days with an incident
40
Median duration
3 h 22 min
This incident
3.7× the median
Other Vonage API incidents
All incidentsVonage API·Netherlands Silent Authentication - Service degradation affecting KPN network
This incident has been resolved.
Vonage API·Norway Voice - Degradation towards all network affecting Long Virtual Numbers
We have worked with our carrier partner to identify workaround measures for the degradation impacting voice calls towards all networks affecting a subset of Vonage Norway Long Virtual Numbers (LVNs). While we work toward a permanent resolution for Norway, a workaround is available right now: simply use an alternative international number when placing calls to these destinations. We encourage all impacted customers to implement this as soon as possible. If you have any questions or require further assistance, please do not hesitate to contact https://api.support.vonage.com. We apologize for any inconvenience caused and thank you for your patience and understanding throughout this incident.
Vonage API·USA SMS/MMS - Delivery degradation affecting SMS and MMS traffic towards AT&T operator
This incident has been resolved.
Vonage API·Ghana SMS - Delivery degradation towards MTN network
This incident has been resolved.
Vonage API·France SMS - Delivery degradation affecting a subset of LVNs towards France networks
Vonage API reports degraded SMS delivery to France networks. The problem affects a subset of LVNs and involves SMS Europe and Global Connectivity - SMS Europe. Vonage identified the cause and works with suppliers and carriers to resolve it.
Follow Vonage API
Your coding agent knows when Vonage API is down, and tells you when a failure is theirs, not yours. You can also get Vonage API incidents in a feed reader or in Slack.
Install the outages.live MCP server, so that when something breaks you can tell if the cause is a provider we depend on and not my code. It reads the official status pages of cloud, AI, payment and developer providers and gives you their incidents as MCP tools.
Add it as a remote MCP server named "outages" at https://outages.live/mcp (Streamable HTTP, no authentication), with your CLI command or your MCP config file.
Then:
1. Make sure it connects and shows the tools get_provider, list_feed and send_feedback.
2. Call get_provider with "vonage" and tell me if Vonage API has a problem right now.
3. From now on, when a call to a third-party service fails or becomes slow, call get_provider for that service before you change my code.Paste this into any coding agent. It adds the server with its own MCP setup.
https://outages.live/feed.xml?providers=vonage/feed subscribe https://outages.live/feed.xml?providers=vonageFAQ
Go from tracking outages to fixing production issues with Polylane.
Try Polylane