Issue with WhatsApp onboarding
Vonage API reports that WhatsApp onboarding does not work for WhatsApp Connectivity and Global Connectivity - Whatsapp Connectivity. Vonage reports that a third party provider identified the issue and put a fix in place. Vonage continues to monitor the situation.
State
Monitoring
Started
Ongoing for
4 h 34 min
Worst impact
Degraded
Timeline
2 updatesInvestigating
2 h 36 min 57%
Monitoring
1 h 58 min 43%
Updates
Times in UTCAs posted by Vonage API
The issue that may be impacting your WhatsApp onboarding has been identified and a fix has been implemented by our third party provider. We’ll continue to monitor the situation and provide further updates if anything changes. Thank you for your patience and understanding. If you have any questions, please contact api.support.vonage.com
We are aware of issues that may be impacting your WhatsApp onboarding. Customers may face the error "You must accept the WhatsApp Business Cloud API terms to use the API" during WhatsApp onboarding. We are working to resolve the issue as soon as possible. We’ll provide further updates within 2 hours 30 minutes. Thank you for your patience and understanding. If you have any questions, please contact api.support.vonage.com.
Affected components
2Vonage API in the last 90 days
Full historyIncidents in 90 days
77
Days with an incident
49
Median duration
3 h 24 min
This incident
1.3× the median
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Follow Vonage API
Your coding agent knows when Vonage API is down, and tells you when a failure is theirs, not yours. You can also get Vonage API incidents in a feed reader or in Slack.
Install the outages.live MCP server, so that when something breaks you can tell if the cause is a provider we depend on and not my code. It reads the official status pages of cloud, AI, payment and developer providers and gives you their incidents as MCP tools.
Add it as a remote MCP server named "outages" at https://outages.live/mcp (Streamable HTTP, no authentication), with your CLI command or your MCP config file.
Then:
1. Make sure it connects and shows the tools get_provider, list_feed and send_feedback.
2. Call get_provider with "vonage" and tell me if Vonage API has a problem right now.
3. From now on, when a call to a third-party service fails or becomes slow, call get_provider for that service before you change my code.Paste this into any coding agent. It adds the server with its own MCP setup.
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