Service Issues: Issues impacting WhatsApp Number Onboarding
WhatsApp number onboarding through the Embedded Sign-Up flow does not work on Vonage API. This affects WhatsApp Connectivity and Global Connectivity - WhatsApp Connectivity. Vonage identified the issue and continues to work on a fix. To add a new number to an existing WhatsApp Business Account, contact Vonage support at api.support.vonage.com for manual assistance.
State
Identified
Started
2 h ago
2026-11-02 15:07 UTC
Ongoing for
2 h
Worst impact
Degraded
Timeline
2 updatesInvestigating
47 min 39%
Identified
1 h 13 min 61%
Updates
Times in UTCAs posted by Vonage API
We continue to work to resolve the issue that may be impacting your WhatsApp Number Onboarding via the Embedded Sign-Up flow. If you need to add a new number to an existing WhatsApp Business Account in the meantime, please contact our support team at api.support.vonage.com for manual assistance. We'll continue to provide further updates here within 2 hours. Thank you for your patience and understanding. If you have any questions, please contact api.support.vonage.com.
We are aware of issues that may be impacting your WhatsApp number onboarding via the Embedded sign-up flow. We are working to resolve the issue as soon as possible. We'll provide further updates within 1 hour. Thank you for your patience and understanding. If you have any questions, please contact api.support.vonage.com.
Affected components
2Vonage API in the last 90 days
Full historyIncidents in 90 days
53
Days with an incident
40
Median duration
3 h 23 min
This incident
41% shorter than the median
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This incident has been resolved.
Follow Vonage API
Your coding agent knows when Vonage API is down, and tells you when a failure is theirs, not yours. You can also get Vonage API incidents in a feed reader or in Slack.
Install the outages.live MCP server, so that when something breaks you can tell if the cause is a provider we depend on and not my code. It reads the official status pages of cloud, AI, payment and developer providers and gives you their incidents as MCP tools.
Add it as a remote MCP server named "outages" at https://outages.live/mcp (Streamable HTTP, no authentication), with your CLI command or your MCP config file.
Then:
1. Make sure it connects and shows the tools get_provider, list_feed and send_feedback.
2. Call get_provider with "vonage" and tell me if Vonage API has a problem right now.
3. From now on, when a call to a third-party service fails or becomes slow, call get_provider for that service before you change my code.Paste this into any coding agent. It adds the server with its own MCP setup.
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