Delayed Email Validation History
SendGrid email validation history and statistics in the SendGrid UI do not show recent results or updated totals. The Logs and TWILIO EMAIL - Logs components are affected. SendGrid reports that the cause is identified and a fix is in progress. Mail send is not affected.
State
Identified
Started
Ongoing for
1 h 49 min
Worst impact
Degraded
Timeline
2 updatesInvestigating
1 h 3 min 58%
Identified
46 min 42%
Updates
Times in UTCAs posted by SendGrid
Our engineers have identified the issue and are working toward a fix for the delayed Email Validation history issue. We will provide another update in 1 hour or as soon as more information becomes available.
Starting around 11:30 on 11/04/2026, our engineers began investigating an issue with the Email validation history and statistics shown in the SendGrid UI. Users may not see recent email validation results or updated totals in their validation history. Results validated before the issue began are still visible. This does not impact mail send. We will provide another update in 1 hour or as soon as more information becomes available.
Affected components
2SendGrid in the last 90 days
Full historyIncidents in 90 days
71
Days with an incident
40
Median duration
9 h 36 min
This incident
81% shorter than the median
Other SendGrid incidents
All incidentsSendGrid·MMS Delivery Delays from a Subset of Twilio Long Codes to Multiple Small Carriers in United States
SendGrid reported MMS delivery delays from a subset of Twilio Long Codes to multiple small carriers in the United States. The affected components were MMS Long Code, North America. SendGrid resolved the incident after 78 minutes.
SendGrid·MMS Delivery Delays from a Subset of Twilio Long Codes and Short Codes to AT&T United States
SendGrid MMS messages from a subset of Twilio Long Codes and Short Codes to AT&T subscribers in the United States had delivery delays. The incident is resolved. It lasted about 8 hours and 26 minutes.
SendGrid·MMS Delivery Delays and Failures from a Subset of Twilio Short Codes to T-Mobile and Verizon United States
SendGrid reported that MMS delivery delays and failures affected MMS Short Code traffic in North America for a subset of Twilio Short Codes to T-Mobile and Verizon subscribers in the United States. SendGrid identified the cause and later saw a recovery in MMS delivery. SendGrid resolved the incident on 3 November 2026, about 6 hours and 18 minutes after it started.
SendGrid·SMS Delivery Delays from a Subset of Twilio Short Codes and Long Codes to Brisanet Brazil
SendGrid reported SMS delivery delays from a subset of Twilio Short Codes and Long Codes to Brisanet network subscribers in Brazil. The affected components were SMS, Latin America and CARRIER NETWORK - SMS, Latin America. SendGrid reported the incident as resolved after 14 hours and 47 minutes.
SendGrid·MMS Delivery Delays from a Subset of Twilio Long Codes to Multiple Small Networks United States
SendGrid MMS messages from some Twilio Long Codes to subscribers on multiple small networks in the United States had delivery delays or failures. The MMS Long Code components in North America were affected. SendGrid reported the incident as resolved. The incident lasted about 16 hours and 15 minutes.
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