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SMS Delivery Delays from Twilio to Entel Bolivia

0

SendGrid reports SMS delivery delays to Entel network subscribers in Bolivia. The SMS Latin America and carrier network components are affected. SendGrid has identified the cause and is working to resolve the issue.

State

Identified

Started

2 h ago

2026-11-03 03:51 UTC

Ongoing for

1 h 48 min

Worst impact

Degraded

Timeline

3 updates
03:5104:1804:4505:1205:39
DegradedUpdate postedTimes in UTC

Investigating

12 min 11%

Identified

1 h 36 min 89%

Updates

Times in UTC

As posted by SendGrid

Identified2026-11-03 05:03 UTC

Twilio customers may be experiencing SMS delivery delays from Twilio to Entel network subscribers in Bolivia. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

Identified2026-11-03 04:03 UTC

Twilio customers may be experiencing SMS delivery delays from Twilio to Entel network subscribers in Bolivia. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Investigating2026-11-03 03:54 UTC

Twilio customers may be experiencing SMS delivery delays from Twilio to Entel network subscribers in Bolivia. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

Affected components

2
SMS, Latin AmericaCARRIER NETWORK - SMS, Latin America

SendGrid in the last 90 days

Full history
90 days agoToday

Incidents in 90 days

67

Days with an incident

39

Median duration

6 h 53 min

This incident

74% shorter than the median

How long each incident lasted, on the day it started. The outlined bar is this incident.

33 days
median 6 h 53 min
90 days agoToday

Other SendGrid incidents

All incidents

SendGrid·SMS Delivery Delays from a Subset of Twilio Short Codes and Long Codes to Brisanet Brazil

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Degradedupdated 44 min ago

SendGrid·MMS Delivery Receipt Delays from a Subset of Twilio Long Codes to GCI Communication United States

SendGrid reports delays in MMS delivery receipts. A subset of Twilio Long Codes to GCI Communication subscribers in the United States is affected. The components are MMS Long Code, North America. SendGrid identified the cause and the fix is in progress.

Degradedupdated 50 min ago

SendGrid·SMS Delivery Delays from Twilio to Lycamobile United Kingdom

SendGrid reports SMS delivery delays from Twilio to Lycamobile subscribers in the United Kingdom. The affected components are SMS, Europe and CARRIER NETWORK - SMS, Europe. SendGrid reports a recovery in delivery and monitors service stability.

Degradedupdated 2 h ago

SendGrid·Voice Call Audio Quality Degradation from Network Subscribers to Twilio Phone Numbers

SendGrid reports degraded audio quality on voice calls from network subscribers to Twilio phone numbers. The affected components are Voice and the carrier network in North America, Latin America, APAC, Europe, and the Middle East and Africa. SendGrid reports a recovery and monitors service stability.

Degradedupdated 37 min ago

SendGrid·RateQueue Host Down Did Not Recover

SendGrid reports delays for SMS and PROGRAMMABLE MESSAGING - SMS. No messages are lost. SendGrid identified and mitigated the issue, and continues to investigate the root cause.

Degradedupdated 46 min ago

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Prompt
Install the outages.live MCP server, so that when something breaks you can tell if the cause is a provider we depend on and not my code. It reads the official status pages of cloud, AI, payment and developer providers and gives you their incidents as MCP tools.

Add it as a remote MCP server named "outages" at https://outages.live/mcp (Streamable HTTP, no authentication), with your CLI command or your MCP config file.

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