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Media Streams Audio Delays

0

SendGrid reports audio delays on Media Streams US1 and PROGRAMMABLE VOICE US1 - Media Streams US1. SendGrid is investigating the problem. SendGrid expects to give another update in 1 hour.

State

Investigating

Started

1 h ago

2026-11-03 01:29 UTC

Ongoing for

1 h 4 min

Worst impact

Degraded

Timeline

1 update
01:2901:4502:0102:1702:33
DegradedUpdate postedTimes in UTC

Investigating

1 h 4 min 100%

Updates

Times in UTC

As posted by SendGrid

Investigating2026-11-03 01:30 UTC

We are investigating media streams audio delays. We expect to provide another update in 1 hour or as soon as more information becomes available

Affected components

2
Media Streams US1PROGRAMMABLE VOICE US1 - Media Streams US1

SendGrid in the last 90 days

Full history
90 days agoToday

Incidents in 90 days

63

Days with an incident

39

Median duration

6 h 53 min

This incident

84% shorter than the median

How long each incident lasted, on the day it started. The outlined bar is this incident.

33 days
median 6 h 53 min
90 days agoToday

Other SendGrid incidents

All incidents

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Degradedupdated 15 min ago

SendGrid·RateQueue Host Down Did Not Recover

SendGrid SMS messages have delays on the SMS and PROGRAMMABLE MESSAGING - SMS components. No messages are lost. SendGrid is investigating and will give another update in 1 hour or sooner.

Degradedupdated 19 min ago

SendGrid·SMS Delivery Delays and Failures from Twilio to Claro Puerto Rico

SendGrid reports SMS delivery delays and failures from Twilio to Claro network subscribers in Puerto Rico. The affected components are SMS, Latin America and CARRIER NETWORK - SMS, Latin America. SendGrid has identified the cause and works to resolve the issue.

Degradedupdated 2 h ago

SendGrid·SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Liberty Puerto Rico

SendGrid reports SMS delivery receipt delays for messages from a subset of Twilio Short Codes to Liberty network subscribers in Puerto Rico. The Latin America SMS components are degraded. SendGrid has identified the cause and work continues to resolve the issue. Message delivery can succeed while delivery receipts stay delayed.

Degradedupdated 1 h ago

SendGrid·Voice Call One-Way Audio from Brazil to a Subset of Twilio Numbers

On October 31, 2026, from 5AM to 8AM PT, customers may have experienced an issue with some inbound calls to Twilio Brazil numbers having no audio, and some calls also dropping. The impact was linked to a carrier fiber cut and a fallback route that could not handle the traffic load. The issue has been resolved and Voice is operating normally.

Resolvedresolved 6 h ago

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Prompt
Install the outages.live MCP server, so that when something breaks you can tell if the cause is a provider we depend on and not my code. It reads the official status pages of cloud, AI, payment and developer providers and gives you their incidents as MCP tools.

Add it as a remote MCP server named "outages" at https://outages.live/mcp (Streamable HTTP, no authentication), with your CLI command or your MCP config file.

Then:
1. Make sure it connects and shows the tools get_provider, list_feed and send_feedback.
2. Call get_provider with "sendgrid" and tell me if SendGrid has a problem right now.
3. From now on, when a call to a third-party service fails or becomes slow, call get_provider for that service before you change my code.

Paste this into any coding agent. It adds the server with its own MCP setup.

RSS
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Slack
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