MMS Delivery Receipt Delays from a Subset of Twilio Long Codes and Short Codes to AT&T United States
MMS delivery receipts are delayed for a subset of SendGrid Long Codes and Short Codes that send to AT&T subscribers in the United States. SendGrid reports that the cause is identified and that work to fix the issue is in progress. Message delivery can still succeed, but delivery receipts can be delayed.
State
Identified
Started
Ongoing for
1 h 28 min
Worst impact
Degraded
Timeline
2 updatesInvestigating
59 min 67%
Identified
29 min 33%
Updates
Times in UTCAs posted by SendGrid
Twilio customers may be experiencing MMS delivery receipt delays from a subset of Twilio Long Codes and Short Codes to AT&T network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.
Twilio customers may be experiencing MMS delivery receipt delays from a subset of Twilio Long Codes and Short Codes to AT&T network subscribers in the United States. Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.
Affected components
4SendGrid in the last 90 days
Full historyIncidents in 90 days
69
Days with an incident
39
Median duration
7 h 14 min
This incident
80% shorter than the median
Other SendGrid incidents
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