SMS Delivery Delays from a Subset of Twilio Short Codes and Long Codes to Brisanet Brazil
SendGrid reports SMS delivery delays from a subset of Twilio Short Codes and Long Codes to Brisanet network subscribers in Brazil. The affected components are SMS, Latin America and CARRIER NETWORK - SMS, Latin America. SendGrid has identified the cause and a fix is in progress.
State
Identified
Started
2 h ago
2026-11-03 04:55 UTC
Ongoing for
1 h 42 min
Worst impact
Degraded
Timeline
2 updatesIdentified
1 h 42 min 100%
Updates
Times in UTCAs posted by SendGrid
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes and Long Codes to Brisanet network subscribers in Brazil. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes and Long Codes to Brisanet network subscribers in Brazil. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Affected components
2SendGrid in the last 90 days
Full historyIncidents in 90 days
67
Days with an incident
39
Median duration
6 h 32 min
This incident
74% shorter than the median
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