Live

MMS Delivery Receipt Delays from a Subset of Twilio Long Codes to GCI Communication United States

0

SendGrid reports MMS delivery receipt delays from a subset of Twilio Long Codes to GCI Communication subscribers in the United States. The affected components are MMS Long Code, North America. SendGrid identified the cause and is working to resolve the issue. Message delivery can succeed, but delivery receipts can be delayed.

State

Identified

Started

1 h ago

2026-11-03 04:46 UTC

Ongoing for

1 h 7 min

Worst impact

Degraded

Timeline

3 updates
04:4605:0305:2005:3605:53
DegradedUpdate postedTimes in UTC

Investigating

5 min 7%

Identified

1 h 2 min 93%

Updates

Times in UTC

As posted by SendGrid

Identified2026-11-03 05:51 UTC

Twilio customers may be experiencing MMS delivery receipt delays from a subset of Twilio Long Codes to GCI Communication network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 2 hours or as soon as more information becomes available.

Identified2026-11-03 04:51 UTC

Twilio customers may be experiencing MMS delivery receipt delays from a subset of Twilio Long Codes to GCI Communication network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.

Investigating2026-11-03 04:48 UTC

Twilio customers may be experiencing MMS delivery receipt delays from a subset of Twilio Long Codes to GCI Communication network subscribers in the United States. Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.

Affected components

3
MMS Long Code, North AmericaCARRIER NETWORK - MMS Long Code, North AmericaZIPWHIP MESSAGING - MMS Long Code, North America

SendGrid in the last 90 days

Full history
90 days agoToday

Incidents in 90 days

67

Days with an incident

39

Median duration

6 h 32 min

This incident

83% shorter than the median

How long each incident lasted, on the day it started. The outlined bar is this incident.

33 days
median 6 h 32 min
90 days agoToday

Other SendGrid incidents

All incidents

SendGrid·SMS Delivery Delays from a Subset of Twilio Short Codes and Long Codes to Brisanet Brazil

SendGrid reports SMS delivery delays from some Twilio Short Codes and Long Codes to Brisanet subscribers in Brazil. The Latin America SMS components are degraded. SendGrid identified the cause and is working to resolve the issue.

Degradedupdated 58 min ago

SendGrid·SMS Delivery Delays from Twilio to Entel Bolivia

SendGrid reports SMS delivery delays to Entel network subscribers in Bolivia. The SMS Latin America and carrier network components are affected. SendGrid has identified the cause and is working to resolve the issue.

Degradedupdated 51 min ago

SendGrid·SMS Delivery Delays from Twilio to Lycamobile United Kingdom

SendGrid reports SMS delivery delays from Twilio to Lycamobile network subscribers in the United Kingdom. The issue affected SMS in Europe and the carrier network for SMS in Europe. SendGrid reports that the incident is resolved. The incident lasted about 160 minutes.

Resolvedresolved 6 min ago

SendGrid·Voice Call Audio Quality Degradation from Network Subscribers to Twilio Phone Numbers

SendGrid reports degraded audio quality on voice calls from network subscribers to Twilio phone numbers. The affected components are Voice and the carrier network in North America, Latin America, APAC, Europe, and the Middle East and Africa. SendGrid reports a recovery and monitors service stability.

Degradedupdated 51 min ago

SendGrid·RateQueue Host Down Did Not Recover

SendGrid reports delays for SMS and PROGRAMMABLE MESSAGING - SMS. No messages are lost. SendGrid identified and mitigated the issue, and continues to investigate the root cause.

Degradedupdated 60 min ago

Follow SendGrid

Your coding agent knows when SendGrid is down, and tells you when a failure is theirs, not yours. You can also get SendGrid incidents in a feed reader or in Slack.

Prompt
Install the outages.live MCP server, so that when something breaks you can tell if the cause is a provider we depend on and not my code. It reads the official status pages of cloud, AI, payment and developer providers and gives you their incidents as MCP tools.

Add it as a remote MCP server named "outages" at https://outages.live/mcp (Streamable HTTP, no authentication), with your CLI command or your MCP config file.

Then:
1. Make sure it connects and shows the tools get_provider, list_feed and send_feedback.
2. Call get_provider with "sendgrid" and tell me if SendGrid has a problem right now.
3. From now on, when a call to a third-party service fails or becomes slow, call get_provider for that service before you change my code.

Paste this into any coding agent. It adds the server with its own MCP setup.

RSS
https://outages.live/feed.xml?providers=sendgrid
Slack
/feed subscribe https://outages.live/feed.xml?providers=sendgrid

FAQ

Go from tracking outages to fixing production issues with Polylane.

Try Polylane