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OVHcloudIncident ·

[Global][Collaborative Solutions] - Zimbra Incident Notification

Partial outageOfficial update
0

OVHcloud reports slow delivery to some Zimbra mailboxes and webmail accounts. The incident affects the Zimbra Delivery email component. OVHcloud identified the root cause and its teams are working to restore service. Incoming emails are queued.

State

Identified

Started

Ongoing for

34 h 44 min

Worst impact

Partial outage

Timeline

3 updates
14:2723:0807:4916:3001:11
Partial outageUpdate postedTimes in UTC

Identified

34 h 44 min 100%

Updates

Times in UTC

As posted by OVHcloud

Identified

We are currently experiencing an incident affecting our Zimbra offering. The root cause has been identified. Please find the details of this incident below : Start time : 02/11/2026 09:00 UTC Impacted Service(s) : Delivery to some Zimbra mailboxes and webmail accounts is slow. Customers Impact : For customers, it is taking longer than expected to deliver Zimbra slots. Ongoing Actions : Our teams are actively working to restore service as quickly as possible. We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

Identified

We are currently experiencing an incident affecting our Zimbra offering. The root cause has been identified. Please find the details of this incident below : Start time : 02/11/2026 09:00 UTC Impacted Service(s) : Delivery to some Zimbra mailboxes and webmail accounts is slow. Customers Impact : For some customers, it is taking longer than expected to allocate Zimbra slots. Ongoing Actions : Our teams are actively working to restore service as quickly as possible. We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

Identified

We are currently experiencing an incident affecting our Zimbra offering. The root cause has been identified. Please find the details of this incident below : Start time : 02/11/2026 09:00 UTC Impacted Service(s) : Delivery to some Zimbra mailboxes and webmail accounts is slow. Customers Impact : Some customers are experiencing slow access to sending and receiving emails. Incoming emails are being queued and will be delivered once the issue has been resolved. Ongoing Actions : Our teams are actively working to restore service as quickly as possible. We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

Affected components

2
Delivery emailCollaborative solutions || Zimbra - Delivery email

OVHcloud in the last 90 days

Full history
90 days agoToday

Incidents in 90 days

251

Days with an incident

90

Median duration

1 h 41 min

This incident

21× the median

How long each incident lasted, on the day it started. The outlined bar is this incident.

41 days
median 1 h 41 min
90 days agoToday

Other OVHcloud incidents

All incidents

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Resolved

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Resolved

OVHcloud·[US][Infrastructure] - Backbone incident notification

OVHcloud reports that its backbone infrastructure in the US region had increased latency and packet loss. OVHcloud says the incident is resolved. It lasted 2 hours and 8 minutes, from 06:22 UTC to 08:30 UTC.

Resolved

OVHcloud·[SGP1][Dedicated Servers] - Rack 040816B incident notification

The public network does not work for OVHcloud Dedicated Servers in rack 040816B in the SGP region. OVHcloud reports that this incident is resolved. The outage lasted 15 minutes, from 06:54 UTC to 07:09 UTC. A network equipment issue caused the incident.

Resolved

OVHcloud·[RBX8][Dedicated Servers] - Rack R809R07 incident notification

OVHcloud reports that some Dedicated Servers in rack R809R07 in the RBX region did not work. OVHcloud identified an electrical equipment issue. OVHcloud resolved the incident, which lasted 3 hours and 7 minutes.

Resolved

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