[EU][Backbone] - Network Peering Issue Orange/OVHcloud
We are pleased to inform you that the incident affecting our Backbone offering has been resolved. Start time : 02/10/2026 12:52 UTC End time : 02/10/2026 14:41 UTC Root Cause : This incident was caused by reaching the MAX PREF on peering session with our provider Orange. We worked with the provider to increase this limit to restore services as nominal state. We apologize for any inconvenience caused and appreciate your understanding.
The latest update from OVHcloud.
State
Resolved
Started
31 d ago
2026-10-02 13:43 UTC
Lasted
2 h 10 min
until 2026-10-02 15:53 UTC
Worst impact
Degraded
Timeline
4 updatesIdentified
58 min 45%
Monitoring
1 h 12 min 55%
Updates
Times in UTCAs posted by OVHcloud
We are pleased to inform you that the incident affecting our Backbone offering has been resolved. Start time : 02/10/2026 12:52 UTC End time : 02/10/2026 14:41 UTC Root Cause : This incident was caused by reaching the MAX PREF on peering session with our provider Orange. We worked with the provider to increase this limit to restore services as nominal state. We apologize for any inconvenience caused and appreciate your understanding.
Service has been fully restored since 02/10/2026 14:41 UTC. Monitoring remains active to ensure long-term stability. Here are some supplementary details : Start time : 02/10/2026 12:52 UTC Impacted Service(s) : There was a peering issue between "Orange" and "OVHcloud". Customers Impact : Customers were temporarily facing slowness and access issue when trying to access and use services in EU region. We apologize for any inconvenience caused and appreciate your understanding.
We have new information regarding the incident that affects your service(s). Please find below an update on the situation : Update : The Peering issue between "Orange" and "OVHcloud" is still in progress. The teams are working with the provider to restore services as quickly as possible. Impacted Service(s) : There is a peering issue between "Orange" and "OVHcloud". Customers Impact : Customers are temporarily facing slowness and access issue when trying to access and use services in EU region. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Backbone offer EU region. Here are some supplementary details : Start time : 02/10/2026 12:52 UTC Impacted Service(s) : There is a peering issue between "Orange" and "OVHcloud". Customers Impact : Customers are temporarily facing slowness and access issue when trying to access and use services in EU region. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible. We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.
Affected components
1OVHcloud in the last 90 days
Full historyIncidents in 90 days
213
Days with an incident
90
Median duration
1 h 35 min
This incident
1.4× the median
Other OVHcloud incidents
All incidentsOVHcloud·[SBG8][Virtual Private Servers] - VPS Incident Notification
OVHcloud reports that some Virtual Private Servers in the SBG8 region were temporarily unreachable. OVHcloud identified the cause as a network equipment issue. The incident is resolved and lasted about 1 hour and 59 minutes.
OVHcloud·[SBG6/8][Virtual Private Servers] - VPS Incident Notification
We are pleased to inform you that the incident affecting our VPS offering has been resolved. Start time : 01/11/2026 17:55 UTC End time : 01/11/2026 19:30 UTC Root Cause : This incident was caused by a network equipment issue. We apologize for any inconvenience caused and appreciate your understanding.
OVHcloud·[RBX3][Dedicated Servers] - Rack 46E19 Incident Notification
We are pleased to inform you that the incident affecting our Dedicated Servers offering has been resolved. Start time : 01/11/2026 17:15 UTC End time : 01/11/2026 19:38 UTC Root Cause : This incident was caused by a network equipment issue. We apologize for any inconvenience caused and appreciate your understanding.
OVHcloud·[SBG5/7][Compute - Instance] - Compute Instance Incident Notification
We are pleased to inform you that the incident affecting our Compute - Instance offering has been resolved. Start time : 01/11/2026 17:55 UTC End time : 01/11/2026 19:30 UTC Root Cause : A service disruption occurred due to an unexpected infrastructure malfunction. We apologize for any inconvenience caused and appreciate your understanding.
OVHcloud·[RBX2][Dedicated Servers] - Rack 21D12 Incident Notification
We are pleased to inform you that the incident affecting our Dedicated Servers offering has been resolved. Start time : 31/10/2026 19:38 UTC End time : 31/10/2026 22:10 UTC Root Cause : This incident was caused by an electrical equipment issue. We apologize for any inconvenience caused and appreciate your understanding.
Follow OVHcloud
Your coding agent knows when OVHcloud is down, and tells you when a failure is theirs, not yours. You can also get OVHcloud incidents in a feed reader or in Slack.
Install the outages.live MCP server, so that when something breaks you can tell if the cause is a provider we depend on and not my code. It reads the official status pages of cloud, AI, payment and developer providers and gives you their incidents as MCP tools.
Add it as a remote MCP server named "outages" at https://outages.live/mcp (Streamable HTTP, no authentication), with your CLI command or your MCP config file.
Then:
1. Make sure it connects and shows the tools get_provider, list_feed and send_feedback.
2. Call get_provider with "ovhcloud" and tell me if OVHcloud has a problem right now.
3. From now on, when a call to a third-party service fails or becomes slow, call get_provider for that service before you change my code.Paste this into any coding agent. It adds the server with its own MCP setup.
https://outages.live/feed.xml?providers=ovhcloud/feed subscribe https://outages.live/feed.xml?providers=ovhcloudFAQ
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