[US][Infrastructure] - Backbone incident notification
OVHcloud reports a backbone incident in the US region. The US backbone has increased latency. OVHcloud identified the cause as a network equipment issue. The situation is mitigated, but latency can stay higher than usual while the network stabilizes.
State
Identified
Started
Ongoing for
1 h 30 min
Worst impact
Degraded
Timeline
1 updateIdentified
1 h 30 min 100%
Updates
Times in UTCAs posted by OVHcloud
We are currently experiencing an incident affecting our backbone infrastructure in the US region. The root cause has been identified. Please find the details of this incident below : Start time : 10/11/2026 06:22 UTC Impacted Service(s) : Our backbone infrastructure in the US region is experiencing increased latency. Customers Impact : Customers may experience a slight increase in latency when accessing their services in the US region. Root Cause : This incident is caused by a network equipment issue. Ongoing Actions : The situation has been mitigated since 10/11/2026 07:07 UTC. However, latency may remain higher than usual while the network stabilizes. We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.
Affected components
1OVHcloud in the last 90 days
Full historyIncidents in 90 days
249
Days with an incident
90
Median duration
1 h 40 min
This incident
About the median
Other OVHcloud incidents
All incidentsOVHcloud·[SGP1][Dedicated Servers] - Rack 040816B incident notification
The public network does not work for OVHcloud Dedicated Servers in rack 040816B in the SGP region. OVHcloud reports that this incident is resolved. The outage lasted 15 minutes, from 06:54 UTC to 07:09 UTC. A network equipment issue caused the incident.
OVHcloud·[RBX8][Dedicated Servers] - Rack R809R07 incident notification
OVHcloud reports that some Dedicated Servers in rack R809R07 in the RBX region did not work. OVHcloud identified an electrical equipment issue. OVHcloud resolved the incident, which lasted 3 hours and 7 minutes.
OVHcloud·[BHS1][Dedicated Servers] - Rack T01C28 incident notification
The public network does not work for Dedicated Servers in rack T01C28 in the BHS region. OVHcloud reports that this incident is resolved. It lasted from 02:28 UTC to 06:12 UTC.
OVHcloud·[Global][Collaborative Solutions] - Zimbra incident notification
OVHcloud reports that access to Zimbra mailboxes and webmail was unavailable. The affected components are Web Access and Zimbra Web Access. OVHcloud says the incident is resolved, and it lasted about 53 minutes.
OVHcloud·[Global][Collaborative Solutions] - Zimbra Incident Notification
OVHcloud reports slow delivery to some Zimbra mailboxes and webmail accounts. The incident affects the Zimbra Delivery email component. OVHcloud identified the root cause and its teams are working to restore service. Incoming emails are queued.
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