[DE1][Network] - Load Balancer incident notification
The Load Balancer service in the DE1 region does not work correctly. The Network API in DE1 is unstable, so users cannot create or resize Load Balancers. OVHcloud reports that it is investigating the incident.
State
Investigating
Started
Ongoing for
1 h 30 min
Worst impact
Partial outage
Timeline
1 updateInvestigating
1 h 30 min 100%
Updates
Times in UTCAs posted by OVHcloud
We are currently experiencing an incident affecting our Public Cloud Network offering, which is causing temporary availability issues in the DE1 region. Please find the details of this incident below : Start time : 04/11/2026 05:30 UTC Impacted Service(s) : The Network API in the DE1 region is temporarily unstable. Creation or modification of any Load Balancer can have issues. Customers Impact : Customers may experience API errors when performing network administrative actions, and are temporarily unable to create or resize their Load Balancers. Running services remain unaffected. Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it. We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.
Affected components
2OVHcloud in the last 90 days
Full historyIncidents in 90 days
230
Days with an incident
90
Median duration
1 h 37 min
This incident
About the median
Other OVHcloud incidents
All incidentsOVHcloud·[GRA][Web Hosting] - Some Filerz incident notification
OVHcloud reports that some websites on some Filerz were temporarily unavailable in the GRA region. The affected components include clusters 100 to 128. OVHcloud reports that the incident is resolved. It started at 20:20 UTC and ended at 21:05 UTC, so it lasted 45 minutes.
OVHcloud·[GLOBAL][Dedicated Servers] - Administrative network task incident notification
OVHcloud reports that administrative changes to public and private network settings did not work on Dedicated Servers. The affected regions include BHS, CCH, ERI, GRA, IEB, LIM, MR9, RBX, SBG, SGP, SYD, WAW, YNM, YYZ, US-EAST-VA, US-WEST-OR and US-WEST-LZ-SEA. OVHcloud resolved the incident, which lasted about 13 hours and 18 minutes.
OVHcloud·[DE1][Network] - Load balancer incident notification
The load balancer delivery service in the DE1 region did not work. OVHcloud reports that the incident is resolved. The incident lasted from 17:00 UTC to 19:13 UTC.
OVHcloud·[GRA11][Network] - Network API incident notification
OVHcloud reports that the Network API for the public network and the private network (vRack) was unstable in the GRA11 region. The Managed Kubernetes Service in GRA11 was also affected. OVHcloud says that the incident is resolved and that it lasted about 6 hours and 18 minutes.
OVHcloud·[Global][Dedicated Servers] - Delivery incident notification
OVHcloud Dedicated Servers delivery was degraded. The processing of suspension and reactivation requests was delayed in Zone Europe, Zone APAC, and Zone Canada. OVHcloud reports that the incident is resolved. It lasted about 7 hours and 25 minutes.
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