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OVHcloudIncident ·

[DE1][Network] - Load balancer incident notification

ResolvedOfficial update
0

The load balancer delivery service in the DE1 region did not work. OVHcloud reports that the incident is resolved. The incident lasted from 17:00 UTC to 19:13 UTC.

State

Resolved

Started

Lasted

1 h 20 min

Worst impact

Notice

Timeline

2 updates
17:5818:1818:3918:5919:19
NoticeUpdate postedTimes in UTC

Identified

1 h 20 min 100%

Updates

Times in UTC

As posted by OVHcloud

Resolved

We would like to inform you that the incident affecting our Network offering has now been resolved. Please find the details of this incident below : Start time : 03/11/2026 17:00 UTC End time : 03/11/2026 19:13 UTC Impacted Service(s) : The Load Balancer delivery service in the DE1 region was temporarily unavailable. Customers Impact : Customers were temporarily unable to have their Load Balancer services delivered in the DE1 region. Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction. We thank you for your understanding and patience throughout this incident.

Identified

We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Network offer on the specific DE1. Here are some supplementary details : Start time : 03/11/2026 17:00 UTC Impacted Service(s) : The load balancer delivery service in the DE1 region is temporarily unavailable. Customers Impact : Customers are temporarily unable to have their load balancer services delivered in the DE1 region. Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible. We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

OVHcloud in the last 90 days

Full history
90 days agoToday

Incidents in 90 days

228

Days with an incident

90

Median duration

1 h 36 min

This incident

16% shorter than the median

How long each incident lasted, on the day it started. The outlined bar is this incident.

41 days
median 1 h 36 min
90 days agoToday

Other OVHcloud incidents

All incidents

OVHcloud·[GLOBAL][Dedicated Servers] - Administrative network task incident notification

OVHcloud reports a problem with administrative changes to public and private network settings on Dedicated Servers. The affected servers are RISE and SCALE servers that OVHcloud delivered after 03 November 2026 at 09:00 UTC. OVHcloud identified the cause as a software issue and teams work to restore service.

Degraded

OVHcloud·[GRA11][Network] - Network API incident notification

OVHcloud reports that the Network API for the public network and the private network (vRack) was unstable in the GRA11 region. The Managed Kubernetes Service in GRA11 was also affected. OVHcloud says that the incident is resolved and that it lasted about 6 hours and 18 minutes.

Resolved

OVHcloud·[Global][Dedicated Servers] - Delivery incident notification

OVHcloud Dedicated Servers delivery was degraded. The processing of suspension and reactivation requests was delayed in Zone Europe, Zone APAC, and Zone Canada. OVHcloud reports that the incident is resolved. It lasted about 7 hours and 25 minutes.

Resolved

OVHcloud·[RBX][Storage and Backups] - NAS HA Cluster11003 incident notification

We would like to inform you that an incident affected our NAS HA offering on the Cluster11003 in the RBX region. This incident has since been resolved. Please find the details of this incident below : Start time : 03/11/2026 10:10 UTC End time : 03/11/2026 10:24 UTC Impacted Service(s) : Some NAS HA services on the Cluster11003 were temporarily unavailable. Customers Impact : Customers were temporarily unable to access their data located on the Cluster11003. Root Cause : This incident was caused by a hardware issue. We thank you for your understanding and patience throughout this incident.

Resolved

OVHcloud·[DE1][Network] - Network API incident notification

The Network API for the public network and the private network (vRack) did not work in the DE1 region. The Managed Kubernetes Service in DE1 was also affected. OVHcloud reports that the incident is resolved. It lasted about 4 hours and 43 minutes.

Resolved

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