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OVHcloudIncident ·

[GRA6][Storage] - Instance Backup incident notification

Partial outageOfficial update
0

OVHcloud Public Cloud Instance Backup and image management are temporarily unstable in the GRA6 region. Customers may see failures when they create backups or manage images. OVHcloud reports that the incident is under investigation.

State

Investigating

Started

Ongoing for

47 min

Worst impact

Partial outage

Timeline

3 updates
16:0016:1216:2316:3516:47
Partial outageNoticeUpdate postedTimes in UTC

Investigating

44 min 94%

Resolved

3 min 6%

Updates

Times in UTC

As posted by OVHcloud

Investigating

We are currently experiencing an incident affecting our Public Cloud Instance Backup offering, which is causing temporary availability issues in the GRA6 region. Please find the details of this incident below : Start time : 05/11/2026 15:26 UTC Impacted Service(s) : Instance Backup and image management are temporarily unstable in the specified region. Customers Impact : Customers may experience failures when creating backups or managing their images. Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it. We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

Resolved
Investigating

We are currently experiencing an incident affecting our Public Cloud Instance Backup offering, which is causing temporary availability issues in the GRA6 region. Please find the details of this incident below : Start time : 05/11/2026 15:26 UTC Impacted Service(s) : Instance Backup and image management are temporarily unstable in the specified region. Customers Impact : Customers may experience failures when creating backups or managing their images. Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it. We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

Affected components

2
GRA6Storage || Instance Backup - GRA6

OVHcloud in the last 90 days

Full history
90 days agoToday

Incidents in 90 days

234

Days with an incident

90

Median duration

1 h 38 min

This incident

52% shorter than the median

How long each incident lasted, on the day it started. The outlined bar is this incident.

41 days
median 1 h 38 min
90 days agoToday

Other OVHcloud incidents

All incidents

OVHcloud·[EU-WEST-PAR-B][Storage] - Block Storage incident notification

OVHcloud reports degraded performance on some Block Storage volumes in the EU-WEST-PAR-B region. This causes increased latency and reduced performance on affected volumes. OVHcloud is investigating the incident and its teams work to improve storage performance.

Degraded

OVHcloud·[EU-WEST-PAR-A][Storage] - Block Storage incident notification

OVHcloud reports that Block Storage volumes in the EU-WEST-PAR-A region have performance degradation. Some volumes have increased latency and reduced performance. OVHcloud is investigating and its teams work to improve the storage infrastructure performance.

Degraded

OVHcloud·[RBX8][Dedicated Servers] - Rack RBX0840B05B incident notification

All servers in rack RBX0840B05B of the OVHcloud Dedicated Servers offering in the RBX region are temporarily unavailable. OVHcloud identified the cause as an electrical equipment issue. Some servers in the rack are becoming operational again.

Partial outage

OVHcloud·[US/SYD][Infrastructure] - Backbone incident notification

We would like to inform you that an incident affected our Infrastructure offering. This incident has since been resolved. Please find the details of this incident below : Start time : 04/11/2026 13:37 UTC End time : 04/11/2026 14:00 UTC Impacted Service(s) : Increased latency was observed on the link between US and SYD. Customers Impact : Customers may have experienced increased latency when accessing their services passing from US and SYD. Root Cause : This incident was caused by our provider. We thank you for your understanding and patience throughout this incident.

Resolved

OVHcloud·[DE1][Network] - Load Balancer incident notification

OVHcloud reports that the Network API in the DE1 region was unstable. Customers could not create or resize Load Balancers, and network administrative actions returned API errors. OVHcloud says the incident is resolved. It lasted about 11 hours.

Resolved

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Prompt
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