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Planned Maintenance — API Platform

We will be performing two scheduled maintenance windows as part of planned infrastructure maintenance. During these windows, the following services may be temporarily affected: Fraud Defender (traffic rules, burst protection, account takedown, custom fraud alerts, alert manager, DNO checker) SMS / Messages API (messaging settings, messaging opt-out, adaptive traffic control, MT routing, email channel) Notification Service (notification subscriptions) Vonage Network APIs / VNA (routing configuration, Identity Insights allowlists, feature flags) Window 1 - Mon 16 Nov 2026, 05:00-05:30 UTC A brief disruption of approximately 15 seconds is expected. Any attempts to update settings for the above services during this window may fail. Window 2 - Mon 23 Nov 2026, 05:00-05:30 UTC A disruption of approximately 1 minute is expected. Any attempts to update settings for the above services during this window may fail. You may also experience brief errors when reading your current settings. Normal se

The latest update from Vonage API.

State

Resolved

Starts

Lasted

Not started

Worst impact

Maintenance

Updates

Times in UTC

As posted by Vonage API

Resolved
Scheduled

We will be performing two scheduled maintenance windows as part of planned infrastructure maintenance. During these windows, the following services may be temporarily affected: Fraud Defender (traffic rules, burst protection, account takedown, custom fraud alerts, alert manager, DNO checker) SMS / Messages API (messaging settings, messaging opt-out, adaptive traffic control, MT routing, email channel) Notification Service (notification subscriptions) Vonage Network APIs / VNA (routing configuration, Identity Insights allowlists, feature flags) Window 1 - Mon 16 Nov 2026, 05:00-05:30 UTC A brief disruption of approximately 15 seconds is expected. Any attempts to update settings for the above services during this window may fail. Window 2 - Mon 23 Nov 2026, 05:00-05:30 UTC A disruption of approximately 1 minute is expected. Any attempts to update settings for the above services during this window may fail. You may also experience brief errors when reading your current settings. Normal se

Affected components

18
Account Access & NotificationsSMSNetwork RegistrySMPPVerifyVerify V2Identity InsightsApplications

Vonage API in the last 90 days

Full history
90 days agoToday

Incidents in 90 days

70

Days with an incident

48

Median duration

3 h 53 min

This incident

Not comparable

How long each incident lasted, on the day it started. The outlined bar is this incident.

35 days
median 3 h 53 min
90 days agoToday

Other Vonage API incidents

All incidents

Vonage API·Indonesia SMS - Delivery Degradation of Domestic Brands towards network PT XL Axiata Tbk and Smartfren

Vonage API reports SMS delivery problems for domestic brands to the Indonesia networks PT XL Axiata Tbk and Smartfren. The affected components are SMS APAC and Global Connectivity - SMS APAC. Vonage API is investigating the issue with its carrier partners.

Degraded

Vonage API·France SMS - Delivery Degradation towards Bouygues Telecom

SMS delivery to France Bouygues Telecom does not work. The problem affects SMS Europe and Global Connectivity - SMS Europe. Vonage API reports that the incident is resolved. The incident lasted 11 hours and 52 minutes.

Resolved

Vonage API·Philippines SMS - Delivery Degradation towards Globe Telecom

Vonage API reports degraded SMS delivery to Globe Telecom in the Philippines. The SMS APAC and Global Connectivity - SMS APAC components are affected. Vonage API resolved the incident, which lasted about 14 hours and 41 minutes.

Resolved

Vonage API·DE and CR SMS - Delivery degradation affecting a subset of LVNs towards Germany and Costa Rica networks

SMS delivery is degraded for some LVNs to Germany and Costa Rica networks. This affects SMS Europe, SMS Latin America, and their Global Connectivity components. Vonage reports that the incident is resolved. It lasted about 23 hours.

Resolved

Vonage API·USA SMS- Delivery degradation affecting SMS 10DLC/SC traffic towards multiple operators

Vonage API reports delivery degradation for SMS 10DLC and Short Code traffic from and towards USA networks. This affects SMS North America and Global Connectivity - SMS North America. Vonage API resolved the incident after 25 hours and 30 minutes.

Resolved

Follow Vonage API

Your coding agent knows when Vonage API is down, and tells you when a failure is theirs, not yours. You can also get Vonage API incidents in a feed reader or in Slack.

Prompt
Install the outages.live MCP server, so that when something breaks you can tell if the cause is a provider we depend on and not my code. It reads the official status pages of cloud, AI, payment and developer providers and gives you their incidents as MCP tools.

Add it as a remote MCP server named "outages" at https://outages.live/mcp (Streamable HTTP, no authentication), with your CLI command or your MCP config file.

Then:
1. Make sure it connects and shows the tools get_provider, list_feed and send_feedback.
2. Call get_provider with "vonage" and tell me if Vonage API has a problem right now.
3. From now on, when a call to a third-party service fails or becomes slow, call get_provider for that service before you change my code.

Paste this into any coding agent. It adds the server with its own MCP setup.

RSS
https://outages.live/feed.xml?providers=vonage
Slack
/feed subscribe https://outages.live/feed.xml?providers=vonage

FAQ

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