Live

Degraded performance for Grafana Cloud Metrics in prod-us-central-7

0

Grafana Cloud Metrics, Logs, and Traces do not work correctly in the prod-us-central-7 region. Some customers can see failed or delayed writes, query errors, and failed alerting and recording rule evaluations. Grafana Cloud is investigating the issue.

State

Investigating

Started

Ongoing for

14 min

Worst impact

Notice

Timeline

2 updates
20:3720:4120:4420:4820:51
NoticeUpdate postedTimes in UTC

Investigating

14 min 100%

Updates

Times in UTC

As posted by Grafana Cloud

Investigating

We are investigating an issue affecting Grafana Cloud Metrics, Logs, and Traces in the prod-us-central-7 region. Some customers may see failed or delayed writes, query errors, and failed alerting and recording rule evaluations.

Investigating

We are investigating an issue affecting Grafana Cloud Metrics in the prod-us-central-7 region. Some customers may see failed or delayed metric writes, query errors, and failed alerting and recording rule evaluations.

Grafana Cloud in the last 90 days

Full history
90 days agoToday

Incidents in 90 days

56

Days with an incident

44

Median duration

2 h 45 min

This incident

92% shorter than the median

How long each incident lasted, on the day it started. The outlined bar is this incident.

14 days
median 2 h 45 min
90 days agoToday

Other Grafana Cloud incidents

All incidents

Grafana Cloud·Elevated query errors for Grafana Cloud Metrics in prod-us-east-3

Grafana Cloud Metrics queries fail for some customers in prod-us-east-3. The query errors have stopped, and Grafana Cloud monitors the service to confirm it stays stable.

Degraded

Grafana Cloud·Cloud Logs writes - Elevated latency and error rates in prod-eu-central-0

Grafana Cloud Cloud Logs writes had high latency and error rates in prod-eu-central-0. The affected components were AWS Switzerland - prod-eu-central-0 and Logs - AWS Switzerland - prod-eu-central-0. Grafana Cloud reports that this incident is resolved, and it lasted about 17 minutes.

Resolved

Grafana Cloud·Mimir query unexpected response with status code 500

Grafana Cloud Metrics queries failed for some customers in AWS US East (OH) and GCP US Central. The errors occurred when customers read older data. Grafana Cloud reports that the service fully recovered and the incident is resolved.

Resolved

Grafana Cloud·Synthetic Monitoring — Jakarta Public Probe Degradation

Between 08:31 and 09:17 UTC on 6 November 2026, a network issue at the Jakarta public probe caused elevated check failures for monitors running from that location. - DNS checks: failure rate increased from ~0.3% to ~15% - HTTP, ping, traceroute, and browser checks: <1% failure rate - Browser checks: some delays and retries observed - TCP checks: not affected - All other probe locations: not affected

Resolved

Grafana Cloud·GitHub returning 403 for all Git Sync repositories

Grafana Cloud Git Sync repositories showed as unhealthy and syncs were skipped in all listed AWS regions. The provider identified the problem, deployed a fix to all production clusters, and monitored the result. Grafana Cloud resolved the incident after 1 hour and 58 minutes.

Resolved

Follow Grafana Cloud

Your coding agent knows when Grafana Cloud is down, and tells you when a failure is theirs, not yours. You can also get Grafana Cloud incidents in a feed reader or in Slack.

Prompt
Install the outages.live MCP server, so that when something breaks you can tell if the cause is a provider we depend on and not my code. It reads the official status pages of cloud, AI, payment and developer providers and gives you their incidents as MCP tools.

Add it as a remote MCP server named "outages" at https://outages.live/mcp (Streamable HTTP, no authentication), with your CLI command or your MCP config file.

Then:
1. Make sure it connects and shows the tools get_provider, list_feed and send_feedback.
2. Call get_provider with "grafana" and tell me if Grafana Cloud has a problem right now.
3. From now on, when a call to a third-party service fails or becomes slow, call get_provider for that service before you change my code.

Paste this into any coding agent. It adds the server with its own MCP setup.

RSS
https://outages.live/feed.xml?providers=grafana
Slack
/feed subscribe https://outages.live/feed.xml?providers=grafana

FAQ

Go from tracking outages to fixing production issues with Polylane.

Try Polylane