outages.live
Live
Grafana CloudIncident · 2026-10-03 13:53 UTC

Elevated Write Latency and Errors for Grafana Cloud in GCP Saudi Arabia

ResolvedOfficial update

We've identified the issue as related to an increase in latency and errors rates with our cloud provider's infrastructure. We are working with the provider on a root cause analysis. The service has recovered and is operating normally.

The latest update from Grafana Cloud.

State

Resolved

Started

30 d ago

2026-10-03 13:53 UTC

Lasted

5 h 50 min

until 2026-10-03 19:43 UTC

Worst impact

Notice

Timeline

4 updates
13:5315:2116:4818:1619:43
NoticeUpdate postedTimes in UTC

Investigating

1 min 0%

Monitoring

5 h 49 min 100%

Updates

Times in UTC

As posted by Grafana Cloud

Resolved2026-10-03 19:43 UTC

We've identified the issue as related to an increase in latency and errors rates with our cloud provider's infrastructure. We are working with the provider on a root cause analysis. The service has recovered and is operating normally.

Monitoring2026-10-03 15:07 UTC

The issue is currently resolved but we are continuing to investigate and monitor things at this time.

Monitoring2026-10-03 13:54 UTC

A fix has been implemented and we are monitoring the results.

Investigating2026-10-03 13:53 UTC

Between 12:44 and 13:15 UTC, Grafana Cloud experienced elevated write latency and errors across multiple products, including Logs, Metrics, and Traces. Services have recovered and the underlying issue is being investigated and actively monitored.

Grafana Cloud in the last 90 days

Full history
90 days agoToday

Incidents in 90 days

45

Days with an incident

37

Median duration

2 h 53 min

This incident

2.0× the median

How long each incident lasted, on the day it started. The outlined bar is this incident.

14 days
median 2 h 53 min
90 days agoToday

Other Grafana Cloud incidents

All incidents

Grafana Cloud·IRM Unable to Voice Call Brazil Numbers

Grafana Cloud reports that voice calls to Brazil do not work for Incident Management and Response (IRM). Grafana Cloud is investigating the issue. Users can configure mobile push or SMS as notifications.

Partial outageupdated 2 h ago

Grafana Cloud·Frontend Observability Outage in prod-eu-west-2

This incident has been resolved.

Resolvedresolved 5 d ago

Grafana Cloud·Degraded Cloud Integrations

This incident has been resolved.

Resolvedresolved 5 d ago

Grafana Cloud·ingestion errors in mimir-prod-66

the issue is resolved now, we're watching the cell

Resolvedresolved 7 d ago

Grafana Cloud·Some Grafana Instances Experiencing Issues Coming Online after Restart

This incident has been resolved.

Resolvedresolved 9 d ago

Follow Grafana Cloud

Your coding agent knows when Grafana Cloud is down, and tells you when a failure is theirs, not yours. You can also get Grafana Cloud incidents in a feed reader or in Slack.

Prompt
Install the outages.live MCP server, so that when something breaks you can tell if the cause is a provider we depend on and not my code. It reads the official status pages of cloud, AI, payment and developer providers and gives you their incidents as MCP tools.

Add it as a remote MCP server named "outages" at https://outages.live/mcp (Streamable HTTP, no authentication), with your CLI command or your MCP config file.

Then:
1. Make sure it connects and shows the tools get_provider, list_feed and send_feedback.
2. Call get_provider with "grafana" and tell me if Grafana Cloud has a problem right now.
3. From now on, when a call to a third-party service fails or becomes slow, call get_provider for that service before you change my code.

Paste this into any coding agent. It adds the server with its own MCP setup.

RSS
https://outages.live/feed.xml?providers=grafana
Slack
/feed subscribe https://outages.live/feed.xml?providers=grafana

FAQ

Go from tracking outages to fixing production issues with Polylane.

Try Polylane