Mimir query unexpected response with status code 500
Mimir queries for older data fail with status code 500 in the AWS US East prod-us-east-0 and GCP US Central prod-us-central-0 querying components. Grafana Cloud identified the issue and implemented a fix. Grafana Cloud now monitors the results, and the incident continues.
State
Monitoring
Started
Ongoing for
1 h 15 min
Worst impact
Degraded
Timeline
3 updatesIdentified
1 h 7 min 89%
Monitoring
8 min 11%
Updates
Times in UTCAs posted by Grafana Cloud
A fix has been implemented and we are monitoring the results.
We’ve identified an issue querying older data, and are already seeing recovery.
We’ve identified an issue querying older data, and are already seeing recovery
Affected components
4Grafana Cloud in the last 90 days
Full historyIncidents in 90 days
53
Days with an incident
43
Median duration
2 h 45 min
This incident
54% shorter than the median
Other Grafana Cloud incidents
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Grafana Cloud·GitHub returning 403 for all Git Sync repositories
Grafana Cloud Git Sync repositories showed as unhealthy and syncs were skipped in all listed AWS regions. The provider identified the problem, deployed a fix to all production clusters, and monitored the result. Grafana Cloud resolved the incident after 1 hour and 58 minutes.
Grafana Cloud·October usage report visualization issue
Grafana Cloud reported that the October usage in its Cost Management and Billing app showed as 0. Grafana Cloud stated this was a visualization issue and did not affect billing. The incident is resolved and lasted about 3 days.
Grafana Cloud·Increased query latency for Logs in GCP US Central (prod-us-central-0)
Grafana Cloud reports slower than usual Logs queries in GCP US Central (prod-us-central-0). Grafana Cloud also reports delayed Metrics alert and recording rule evaluations in the same region. Grafana Cloud resolved the incident, and the degraded period lasted about 91 minutes.
Grafana Cloud·Elevated Request Errors for Grafana Across Multiple Regions
Grafana request errors affected multiple Grafana Cloud regions. Dashboards and Explore queries loaded slowly or failed. Grafana Cloud reports the incident resolved. The incident lasted about 1 hour 12 minutes.
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