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Service Degradation Affecting Zoom Workflow Service

0

Zoom AIC and Zoom Workflows are degraded. Users cannot view the Zoom Workflow tab in the Zoom Client. Zoom is investigating the issue and will provide an update.

State

Investigating

Started

Ongoing for

10 min

Worst impact

Degraded

Timeline

1 update
03:3603:3803:4103:4303:46
DegradedUpdate postedTimes in UTC

Investigating

10 min 100%

Updates

Times in UTC

As posted by Zoom

Investigating

We are currently investigating a service degradation affecting users ability to view Zoom Workflow tab in Zoom Client. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.

Affected components

2
Zoom AICZoom Workflows - Zoom AIC

Zoom in the last 90 days

Full history
90 days agoToday

Incidents in 90 days

58

Days with an incident

50

Median duration

1 h 20 min

This incident

88% shorter than the median

How long each incident lasted, on the day it started. The outlined bar is this incident.

14 days
median 1 h 20 min
90 days agoToday

Other Zoom incidents

All incidents

Zoom·Service Degradation Affecting Zoom Phone Calls in China Region

Zoom Phone calls did not work for users with the 86216043 prefix in Shanghai, China. Zoom identified the cause and worked with its carrier. Zoom resolved the incident after about 7 hours and 9 minutes.

Resolved

Zoom·Service Degradation Affecting Microsoft Integrations due to an underlying vendor issue.

Zoom Scheduler, Microsoft OneDrive for Organizations, and Zoom calendar integrations had degraded service. Zoom reports that the incident is resolved. The outage lasted about 37 hours and 48 minutes.

Resolved

Zoom·Service Degradation Affecting Outbound SMS Messages for a subset of users in the US region

Zoom outbound SMS messages did not work for a subset of users in the US region. The incident affected SMS/MMS inbound and outbound services, SMS meeting invites, Zoom Meetings SMS, Zoom Phone North America, and Zoom CX North America. Zoom reports that the incident is resolved and that it lasted about 2 hours and 24 minutes.

Resolved

Zoom·Service Degradation Affecting Zoom Conference Room Connector Services Endpoints in the AMS region.

Zoom Conference Room Connector services do not work for some users in the AMS region. Zoom reports that the incident is resolved. The outage lasted about 2 hours and 35 minutes.

Resolved

Zoom·Service Degradation Affecting a subset of users with ZVA and ZoomMate

On November 9, 2026 , between 23:08 - 23:50 UTC, a subset of users may have experienced issues with ZVA and ZoomMate. This incident has been resolved and the affected services have been restored. Our team will continue to monitor the situation closely and keep you informed of any further developments.

Resolved

Follow Zoom

Your coding agent knows when Zoom is down, and tells you when a failure is theirs, not yours. You can also get Zoom incidents in a feed reader or in Slack.

Prompt
Install the outages.live MCP server, so that when something breaks you can tell if the cause is a provider we depend on and not my code. It reads the official status pages of cloud, AI, payment and developer providers and gives you their incidents as MCP tools.

Add it as a remote MCP server named "outages" at https://outages.live/mcp (Streamable HTTP, no authentication), with your CLI command or your MCP config file.

Then:
1. Make sure it connects and shows the tools get_provider, list_feed and send_feedback.
2. Call get_provider with "zoom" and tell me if Zoom has a problem right now.
3. From now on, when a call to a third-party service fails or becomes slow, call get_provider for that service before you change my code.

Paste this into any coding agent. It adds the server with its own MCP setup.

RSS
https://outages.live/feed.xml?providers=zoom
Slack
/feed subscribe https://outages.live/feed.xml?providers=zoom

FAQ

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