Delivery Issue Colombia - Claro
Sinch reports a delivery issue for SMS in Colombia on the Claro network. The issue affects SMS - LATAM and External Connectivity - SMS - LATAM. Sinch reports delayed MTs, delayed MOs, missing delivery receipts, and late delivery receipts. Sinch is investigating.
State
Investigating
Started
Ongoing for
1 h 45 min
Worst impact
Degraded
Timeline
3 updatesInvestigating
1 h 42 min 97%
Resolved
3 min 3%
Updates
Times in UTCAs posted by Sinch
We are currently observing delivery issues in Colombia - Claro Incident Start Time: 2026-11-03 19:04 UTC Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts We will update as soon as we have more information. If you have any questions, please contact support@sinch.com.
We are currently observing delivery issues in Colombia - Claro Incident Start Time: 2026-11-03 19:04 UTC Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts We will update as soon as we have more information. If you have any questions, please contact support@sinch.com.
Affected components
2Sinch in the last 90 days
Full historyIncidents in 90 days
51
Days with an incident
34
Median duration
2 h 59 min
This incident
41% shorter than the median
Other Sinch incidents
All incidents
Sinch·Delivery Issue Sweden - Telavox
Sinch reported a delivery issue in Sweden for Telavox. The issue affected SMS - EMEA and External Connectivity - SMS - EMEA. Sinch resolved the incident. It lasted 48 minutes.
Sinch·Delivery Issue Canada - ICE Wireless
Sinch reported a major SMS delivery outage in Canada. The outage affected ShortCode and Toll Free SMS, including external connectivity for both. Sinch resolved the incident. The outage lasted 5 hours and 39 minutes.
Sinch·Delivery Issue Bolivia - Entel
Sinch reported a delivery issue for SMS to Entel in Bolivia. The issue affected SMS - LATAM and External Connectivity - SMS - LATAM. Sinch reports that the issue is resolved. It lasted from 02:35 UTC to 07:09 UTC on 2026-11-03.
Sinch·Delivery Issue United States - Google Voice
Sinch reported a delivery issue for SMS - US - ShortCode and External Connectivity - SMS - US - ShortCode in the United States with Google Voice. Sinch resolved the incident. The incident started on 2026-11-01 at 23:57 UTC and ended on 2026-11-02 at 04:38 UTC.
Sinch·Delivery Issue Belgium - VOOmobile & MobiStar
This incident has been resolved. Incident Start Time: 2026-10-28 15:06 UTC Incident End Time: 2026-10-28 20:25 UTC
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