Delivery Issue Canada - ICE Wireless
Sinch reports a delivery issue in Canada. SMS ShortCode and Toll Free services do not work, and external connectivity for these services also does not work. Sinch is investigating the issue.
State
Investigating
Started
1 h ago
2026-11-03 07:28 UTC
Ongoing for
1 h 9 min
Worst impact
Major outage
Timeline
2 updatesInvestigating
1 h 9 min 100%
Updates
Times in UTCAs posted by Sinch
We are continuing to investigate this issue.
We are continuing to investigate this issue.
Affected components
4Sinch in the last 90 days
Full historyIncidents in 90 days
49
Days with an incident
34
Median duration
2 h 59 min
This incident
62% shorter than the median
Other Sinch incidents
All incidents
Sinch·Delivery Issue Bolivia - Entel
Sinch reported a delivery issue for SMS to Entel in Bolivia. The issue affected SMS - LATAM and External Connectivity - SMS - LATAM. Sinch reports that the issue is resolved. It lasted from 02:35 UTC to 07:09 UTC on 2026-11-03.
Sinch·Delivery Issue United States - Google Voice
Sinch reported a delivery issue for SMS - US - ShortCode and External Connectivity - SMS - US - ShortCode in the United States with Google Voice. Sinch resolved the incident. The incident started on 2026-11-01 at 23:57 UTC and ended on 2026-11-02 at 04:38 UTC.
Sinch·Delivery Issue Belgium - VOOmobile & MobiStar
This incident has been resolved. Incident Start Time: 2026-10-28 15:06 UTC Incident End Time: 2026-10-28 20:25 UTC
Sinch·Delivery Issue United States - AT&T
This incident has been resolved. Incident Start Time: 2026-10-27 03:14 UTC Incident End Time: 2026-10-27 04:11 UTC
Sinch·Service Degradation - Customer Dashboard and Account Balance
At 2026-10-26 12:58, UTC a planned change caused unforeseen issues affecting the Sinch customer dashboard and our balance calculations. Our engineering teams immediately investigated the issue. Once identified, the change was successfully rolled back and functionality was restored. During the below time frame customers may have experienced issues reaching the Sinch customer dashboard, or experienced problems sending traffic over a subset of accounts due to a block caused by the balance calculation discrepancy. Incident Start Time: 2026-10-26 12:58 UTC Incident End Time: 2026-10-26 15:11 UTC For any inquiries, please contact support@sinch.com
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Add it as a remote MCP server named "outages" at https://outages.live/mcp (Streamable HTTP, no authentication), with your CLI command or your MCP config file.
Then:
1. Make sure it connects and shows the tools get_provider, list_feed and send_feedback.
2. Call get_provider with "sinch" and tell me if Sinch has a problem right now.
3. From now on, when a call to a third-party service fails or becomes slow, call get_provider for that service before you change my code.Paste this into any coding agent. It adds the server with its own MCP setup.
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