Service Degradation – Calling – AP-Southeast-1
This incident has been resolved. Incident Start Time: 2026-09-22 04:50 UTC Incident End Time: 2026-09-22 07:23 UTC
The latest update from Sinch.
State
Resolved
Started
41 d ago
2026-09-22 05:40 UTC
Lasted
2 h 56 min
until 2026-09-22 08:36 UTC
Worst impact
Major outage
Timeline
4 updatesInvestigating
2 h 36 min 88%
Monitoring
21 min 12%
Updates
Times in UTCAs posted by Sinch
This incident has been resolved. Incident Start Time: 2026-09-22 04:50 UTC Incident End Time: 2026-09-22 07:23 UTC
A fix has been implemented and we are monitoring the results.
We are continuing to investigate this issue.
We want to inform you that we are currently experiencing a performance degradation impacting our Calling services in the AP-Southeast-1 region. Incident Start Time: 2026-09-22 04:50 UTC Impact: Customers may experience delayed or failed attempts via In-app Calling / PSTN Calling/ Video Calling and SIP Trunk . We sincerely apologize for any inconvenience this may cause and appreciate your understanding while we work to resolve the issue. For further information or assistance, please contact us at support@sinch.com.
Affected components
8Sinch in the last 90 days
Full historyIncidents in 90 days
47
Days with an incident
33
Median duration
2 h 55 min
This incident
About the median
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Follow Sinch
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Add it as a remote MCP server named "outages" at https://outages.live/mcp (Streamable HTTP, no authentication), with your CLI command or your MCP config file.
Then:
1. Make sure it connects and shows the tools get_provider, list_feed and send_feedback.
2. Call get_provider with "sinch" and tell me if Sinch has a problem right now.
3. From now on, when a call to a third-party service fails or becomes slow, call get_provider for that service before you change my code.Paste this into any coding agent. It adds the server with its own MCP setup.
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