[TEM] - Delivering Issue
Scaleway Transactional Email has a delivery issue. Some customers cannot send emails or their emails stay in processing. Scaleway identified the problem and is working on a fix.
State
Identified
Started
Ongoing for
32 min
Worst impact
Degraded
Timeline
1 updateIdentified
32 min 100%
Updates
Times in UTCAs posted by Scaleway
Some customers may experience emails getting stuck while processing or sending. We are actively working to resolve the issue and sincerely apologize for the inconvenience caused.
Affected components
2Scaleway in the last 90 days
Full historyIncidents in 90 days
60
Days with an incident
31
Median duration
13 h 24 min
This incident
96% shorter than the median
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The Metadata API through VPC is slow in fr-par-1. DNS over TCP through VPC can also be slow. Scaleway reports that the situation should now be back to normal and is monitoring it.
Scaleway·[LOAD BALANCER] - [PAR1] - Monitoring PN down leading to autohealing mechanism stopped
Scaleway reports that Load Balancer creation and configuration do not work in the PAR1 region. Auto-healing also stopped for all load balancers in PAR1. Scaleway reports that the situation should be back to normal and continues to monitor it.
Scaleway·[DC3] [NETWORK] Switch down in DC3 Room 46 Rack B09-B10
Scaleway reports that both switches in rack DC3/S46/B09-10 went offline. Dedibox, DC3, and RPN services had degraded performance. Scaleway resolved the incident. It lasted 2 hours and 23 minutes.
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