[LOAD BALANCER] - [PAR1] - Monitoring PN down leading to autohealing mechanism stopped
Scaleway reports that Load Balancer creation and configuration do not work in the fr-par-1 region. Load Balancer auto-healing also stopped in that region. Scaleway is investigating the incident.
State
Investigating
Started
Ongoing for
1 h 21 min
Worst impact
Degraded
Timeline
2 updatesInvestigating
1 h 21 min 100%
Updates
Times in UTCAs posted by Scaleway
We are continuing to investigate this issue.
Issues with LB creation/configuration and auto-healing in PAR1 due to internal metadata API failure [10:00]: All LBs in PAR1 lost connectivity with the Metadata API. As a result, many LBs are tagged as "to migrate". Safeguard mechanism triggered: no LB auto-healed
Affected components
4Scaleway in the last 90 days
Full historyIncidents in 90 days
57
Days with an incident
29
Median duration
15 h 5 min
This incident
91% shorter than the median
Other Scaleway incidents
All incidentsScaleway·[VPC] - [FR-PAR-1] Metadata API through VPC is experiencing slow response time
Scaleway reports slow response times on the Metadata API through VPC in the fr-par-1 region. DNS over TCP through VPC may also respond slowly. The incident started at 09:00 UTC, and Scaleway is investigating it.
Scaleway·[DC3] [NETWORK] Switch down in DC3 Room 46 Rack B09-B10
Scaleway reports that both switches in rack DC3/S46/B09-10 went offline. Dedibox, DC3, and RPN services had degraded performance. Scaleway resolved the incident. It lasted 2 hours and 23 minutes.
Scaleway·[BILLING] - Billing consumptions in November are not up-to-date
Scaleway billing consumptions for November were not up to date in the billing console and the billing APIs. The incident is resolved. The situation returned to normal around 7:30 Paris time on 3 November 2026.
Scaleway·[NETWORK] - [DC5] RPN switch is down on DC5/S9/C52
Scaleway reports that the RPN switch on DC5/S9/C52 is down, which affects the RPN service and DC5 rack S9/C52. Scaleway fixed the switch with a cold reboot. The incident is resolved and lasted about two hours and thirty-five minutes.
Scaleway·[Generative APIs] Model mistral-small-3.2-24b-instruct-2506 unavailable.
01/11/2026 - 21:00 UTC+1 - Service started to be degradated 02/11/2026 - 2:00 UTC+1 - Service was unavailable 02/11/2026 - 9:00 UTC+1 - A fix has been implemented, service is available
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