Some users unable to sign up with Apple on the Claude iOS app
Anthropic reports a sign-up problem with Sign in with Apple on the Claude iOS app. This affects claude.ai and mainly hits new accounts. Anthropic is investigating. New users can use Google or email to sign up.
State
Investigating
Started
Ongoing for
38 min
Worst impact
Partial outage
Timeline
1 updateInvestigating
38 min 100%
Updates
Times in UTCAs posted by Anthropic
We are investigating an issue with Sign in with Apple on the Claude iOS app, which is mainly affecting new accounts. New users can sign up with Google or email instead. We will provide an update as soon as possible.
Affected components
1Anthropic in the last 90 days
Full historyIncidents in 90 days
49
Days with an incident
41
Median duration
1 h 8 min
This incident
44% shorter than the median
Other Anthropic incidents
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Anthropic·Elevated errors on claude.ai, the Claude API, and Claude Code
On 13 November 2026, Anthropic reported elevated errors on claude.ai, the Claude API, Claude Code and Claude Cowork. Anthropic later reported normal error levels on claude.ai and the Claude API, and is monitoring. The incident lasted 2 hours and 30 minutes and is resolved.
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Anthropic reported elevated errors on claude.ai, Claude Code, platform.claude.com, and Claude Cowork. Anthropic later confirmed the issue is resolved. The outage lasted about 120 minutes.
Anthropic·Elevated errors affecting the Microsoft 365 connector
Anthropic reports that mail, calendar and search tools in the Microsoft 365 connector failed, and Claude for Outlook was also affected. The incident is resolved. It lasted from 16:03 UTC on November 12 to 16:40 UTC on November 13, 2026.
Anthropic·Elevated errors on Fable 52 and Mythos 52
Overloaded errors on Fable 5.2 and Mythos 5.2 for four minutes. Incident has been mitigated.
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