GCash Philippines is experiencing offer conversion issues
GCash Philippines offer conversion does not work for Payment methods and issuers. Adyen identified the problem. The offers can stay open until a user cancels them. Adyen reported no payment errors.
State
Identified
Started
Ongoing for
1 h 12 min
Worst impact
Notice
Timeline
1 updateIdentified
1 h 12 min 100%
Updates
Times in UTCAs posted by Adyen
We have been informed of issues with GCash Philippines starting at 19:40 CET. This may cause offers to remain open until cancelled. No payment errors are expected as the request is never sent to Adyen. We will contact GCash Philippines and we will provide an update as soon as it becomes available.
Affected components
1Adyen in the last 90 days
Full historyIncidents in 90 days
20
Days with an incident
11
Median duration
3 h 40 min
This incident
67% shorter than the median
Other Adyen incidents
All incidentsAdyen·Delay in processing of modifications
Adyen reports a delay in the processing of modifications, such as refunds, captures and cancellations, in the Payments component. Adyen identified the issue and resolved it. The outage lasted 39 minutes.
Adyen·Settlement delay for a subset of SEPA Direct Debit transactions
Adyen reports a settlement delay for a subset of SEPA Direct Debit transactions. The delay affects SEPA Direct Debit transactions processed between November 7 and 9, 2026. Adyen reports that the incident is resolved, and it lasted about 30 hours.
Adyen·JSC CB PRIVATBANK is experiencing higher refusal rates
Adyen reports higher refusal rates for JSC CB PRIVATBANK payments. Payment methods and issuers are affected. Adyen identified the issue outside its platform. The incident is resolved. The outage lasted 4 hours and 1 minute.
Adyen·Pix is experiencing offer conversion issues
Adyen reports that Pix offer conversion does not work. This problem affects the Payment methods and issuers component. Adyen resolved the incident after 1 hour and 54 minutes.
Adyen·PayU LATAM is experiencing higher error and decline rates
Adyen reports that PayU LATAM payment methods and issuers have higher error and decline rates. Adyen later confirmed that PayU LATAM resolved the issue. The outage lasted about 13 hours.
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