Givex is experiencing higher error rates on TEST
Givex transactions on TEST have higher error rates. The problem affects the Payment methods and issuers component. Adyen reports the cause is identified and is outside the Adyen platform. LIVE transactions with Givex are not affected. Adyen contacted Givex and will give an update.
State
Identified
Started
Ongoing for
2 h 3 min
Worst impact
Notice
Timeline
1 updateIdentified
2 h 3 min 100%
Updates
Times in UTCAs posted by Adyen
We have identified an issue outside of our platform resulting in higher error rates for transactions processed through TEST GIVEX starting Nov 1st, 14:00 CET. The transaction processing on LIVE with GIVEX is unaffected. We have contacted GIVEX and we will provide an update as soon as it becomes available.
Affected components
1Adyen in the last 90 days
Full historyIncidents in 90 days
9
Days with an incident
3
Median duration
3 h 28 min
This incident
41% shorter than the median
Other Adyen incidents
All incidentsAdyen·Swish is experiencing higher refusal rates
Adyen reports higher refusal rates for Swish transactions on the Payment methods and issuers component. Adyen identified the issue outside its platform and contacted Swish. The incident is resolved and lasted 2 hours and 11 minutes.
Adyen·Swish is experiencing higher error rates
Swish payments fail more often for the Payment methods and issuers component. Adyen reports that the issue is resolved. The outage lasted 51 minutes.
Adyen·Partial payout delay for USD payouts
Adyen reports delayed payouts for a subset of USD and EUR transactions through wire and instant transfers, and for cross-border transfers in all currencies. The problem affects Settlement and payouts. Adyen reports that the incident is resolved. It lasted about 3 hours and 36 minutes.
Adyen·Partial degradation of Tap to Pay on iPhone on a subset of devices running iOS 27
Tap to Pay on iPhone does not work for some devices that run iOS 27. The Payments component is affected. Adyen identified the problem. An internal error occurs when the app starts, and affected devices cannot process Tap to Pay transactions. Adyen recommends that you do not disable the passcode on devices used for Tap to Pay, especially during an update. If you use Jamf or another MDM solution, review your workflows and remove any step that disables the passcode.
Adyen·Capture failures and payout delay for Mastercard transactions in Australia
Capture and settlement for a subset of Mastercard transactions in Australia do not work. Adyen reports that the incident is resolved. It lasted about 12 hours.
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