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ShopifyIncident ·

Some merchants encountering error messages within their admins or on checkout pages

ResolvedOfficial update
0

Shopify merchants had intermittent errors in the Admin, Checkout, Storefront, and Point of Sale. Shopify says the issue is resolved. It lasted about 27 minutes, from 00:38 to 01:05 UTC.

State

Resolved

Started

Lasted

38 min

Worst impact

Degraded

Timeline

5 updates
01:0201:1201:2101:3001:40
DegradedUpdate postedTimes in UTC

Investigating

16 min 41%

Identified

6 min 16%

Monitoring

16 min 43%

Updates

Times in UTC

As posted by Shopify

Resolved

Between 00:38 and 01:05 UTC, we experienced some intermittent issues with Admin, Storefront, Checkout Cart pages and Point of Sale. A fix was implemented at 01:05 UTC which resolved the issue. The monitoring period for this issue has ended and no further impact has been observed.

Monitoring

This issue has been resolved and is being monitored.

Identified

We've identified the problem causing intermittent issues impacting storefront, admins and some checkout pages and we're working on a solution.

Investigating

Merchants may experience issues when trying to access the Shopify Checkout, Cart, Admin and Storefronts intermittently.

Investigating

Merchants may experience issues when trying to access the Shopify admin or seeing intermittent storefront and checkout errors.

Affected components

4
AdminCheckoutStorefrontPoint of Sale

Shopify in the last 90 days

Full history
90 days agoToday

Incidents in 90 days

2

Days with an incident

2

Median duration

40 min

This incident

About the median

How long each incident lasted, on the day it started. The outlined bar is this incident.

42 min
median 40 min
90 days agoToday

Other Shopify incidents

All incidents

Shopify·Some merchants encountering error messages within their admins

Between 07:53 - 8:45 UTC on October 29, 2026, we experienced errors affecting the Admin, including in the Shopify mobile app. A fix was implemented at 08:30 UTC which resolved the issue. The monitoring period for this issue has ended and no further impact has been observed.

Resolved

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Prompt
Install the outages.live MCP server, so that when something breaks you can tell if the cause is a provider we depend on and not my code. It reads the official status pages of cloud, AI, payment and developer providers and gives you their incidents as MCP tools.

Add it as a remote MCP server named "outages" at https://outages.live/mcp (Streamable HTTP, no authentication), with your CLI command or your MCP config file.

Then:
1. Make sure it connects and shows the tools get_provider, list_feed and send_feedback.
2. Call get_provider with "shopify" and tell me if Shopify has a problem right now.
3. From now on, when a call to a third-party service fails or becomes slow, call get_provider for that service before you change my code.

Paste this into any coding agent. It adds the server with its own MCP setup.

RSS
https://outages.live/feed.xml?providers=shopify
Slack
/feed subscribe https://outages.live/feed.xml?providers=shopify

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