File upload errors in ChatGPT
File uploads and reading of uploaded files do not work for some ChatGPT users. OpenAI reports that the problem is under investigation. OpenAI has identified a fix and is working to put a mitigation in place.
State
Investigating
Started
1 h ago
2026-11-03 00:46 UTC
Ongoing for
1 h
Worst impact
Degraded
Timeline
2 updatesIdentified
13 min 22%
Investigating
47 min 78%
Updates
Times in UTCAs posted by OpenAI
We’re investigating a potential issue for the listed services and checking how it affects users. We’ll share an update when we know more.
Some users are having trouble uploading files to ChatGPT or getting ChatGPT to read uploaded files. We are working on implementing a mitigation.
OpenAI in the last 90 days
Full historyIncidents in 90 days
25
Days with an incident
17
Median duration
1 h 51 min
This incident
46% shorter than the median
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