Live

Service Disruption on Email Delivery

Partial outageOfficial update
0

Okta email delivery for MFA is disrupted in all Preview and Production cells. Okta reports that it identified the issue as a disruption at a third-party email provider. Emails and verification codes may be delayed. Users can use authenticator apps as a backup verification method.

State

Identified

Started

Ongoing for

3 h 23 min

Worst impact

Partial outage

Timeline

3 updates
18:3019:2020:1121:0121:52
Partial outageUpdate postedTimes in UTC

Investigating

2 h 54 min 86%

Identified

28 min 14%

Updates

Times in UTC

As posted by Okta

Identified

On November 12, 2026, at 10:30 AM PT, the Engineering Team became aware of an issue with email delivery to some recipients, affecting customers in all Okta Preview and Production cells. We have identified the issue as a disruption at a third-party email provider, which is actively working on a fix. During this time, emails sent from Okta to affected recipients may be delayed or may not be delivered. Users waiting on verification codes may experience delays of several minutes. If available, please opt for backup verification methods such as authenticator apps. Our team is monitoring the provider’s progress. We will provide another update within the next 30 minutes, or sooner if additional information becomes available.

Investigating

On November 12, 2026, at 10:30 AM PT, the Engineering Team became aware of an issue with email delivery to some recipients, affecting customers in all Okta Preview and Production cells. We have identified the issue as a disruption at a third-party email provider, which is actively working on a fix. During this time, emails sent from Okta to affected recipients may be delayed or may not be delivered. Users waiting on verification codes may experience delays of several minutes. If available, please opt for backup verification methods such as authenticator apps. Our team is monitoring the provider’s progress. We will provide another update within the next 30 minutes, or sooner if additional information becomes available.

Investigating

On November 12, 2026, at 10:30 AM PT, the Engineering Team became aware of an issue with email delivery to some recipients, affecting customers in all Okta Preview and Production cells. We have identified the issue as a disruption at a third-party email provider, which is actively working on a fix. During this time, emails sent from Okta to affected recipients may be delayed or may not be delivered. Users waiting on verification codes may experience delays of several minutes. If available, please opt for backup verification methods such as authenticator apps or email. Our team is monitoring the provider’s progress. We will provide another update within the next 30 minutes, or sooner if additional information becomes available.

Affected components

1
MFA

Okta in the last 90 days

Full history
90 days agoToday

Incidents in 90 days

13

Days with an incident

67

Median duration

7 days

This incident

98% shorter than the median

How long each incident lasted, on the day it started. The outlined bar is this incident.

10 days
median 7 days
90 days agoToday

Other Okta incidents

All incidents

Okta·Login Page Unavailable in OK6

Okta reports that the login page and sign-in requests can be unavailable or return errors for organizations in Cell OK6, which affects the Core Platform. Okta resolved this incident on November 9, 2026. The outage lasted about 97 minutes.

Resolved

Okta·Office 365 Domain Federation Failures

On October 29, 2026, at 6:45 AM PT, the Okta Engineering Team became aware of an issue with our domain federation management service. Administrators may be unable to add or update domain federations. Existing single sign-on (SSO) and end-user login sessions continue to function normally. Our engineering team is actively monitoring a high-priority vendor support ticket regarding an underlying database replication design change affecting federation management. We will provide another update as soon as additional information becomes available.

Resolved

Okta·Degraded Performance: Delays in Outbound SMS Delivery

Okta had degraded performance in its MFA service. Outbound SMS messages, including 2FA verification codes and SMS alerts, were delayed or failed. Okta reports that the issue is resolved. The outage lasted from October 28, 2026 to November 6, 2026.

Resolved

Okta·Group Push Delays on OK3

On October 21, 2026, at 11:49 AM PT, the Engineering Team became aware of an issue with Group Push affecting our customers in US Cell 3. Impacted customers may experience delays with group push imports. We will provide another update within the next 30 minutes, or sooner if additional information becomes available.

Resolved

Okta·Reporting Unavailable

On October 21, 2026, at 11:00 AM PT, Engineering became aware of an issue with our cloud vendor affecting reporting services on EMEA Cell 9. During this time, reporting will not be available. Our team is actively working with our cloud vendor to mitigate the issue. We will provide another update within the next 1 hour, or sooner if additional information becomes available.

Resolved

Follow Okta

Your coding agent knows when Okta is down, and tells you when a failure is theirs, not yours. You can also get Okta incidents in a feed reader or in Slack.

Prompt
Install the outages.live MCP server, so that when something breaks you can tell if the cause is a provider we depend on and not my code. It reads the official status pages of cloud, AI, payment and developer providers and gives you their incidents as MCP tools.

Add it as a remote MCP server named "outages" at https://outages.live/mcp (Streamable HTTP, no authentication), with your CLI command or your MCP config file.

Then:
1. Make sure it connects and shows the tools get_provider, list_feed and send_feedback.
2. Call get_provider with "okta" and tell me if Okta has a problem right now.
3. From now on, when a call to a third-party service fails or becomes slow, call get_provider for that service before you change my code.

Paste this into any coding agent. It adds the server with its own MCP setup.

RSS
https://outages.live/feed.xml?providers=okta
Slack
/feed subscribe https://outages.live/feed.xml?providers=okta

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