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ngrokIncident · 2026-09-03 23:34 UTC

New accounts or newly created authtokens are not able to connect

ResolvedOfficial update

This incident has been resolved.

The latest update from ngrok.

State

Resolved

Started

59 d ago

2026-09-03 23:34 UTC

Lasted

36 min

until 2026-09-04 00:11 UTC

Worst impact

Notice

Timeline

3 updates
23:3423:4423:5300:0200:11
NoticeUpdate postedTimes in UTC

Investigating

26 min 73%

Monitoring

10 min 27%

Updates

Times in UTC

As posted by ngrok

Resolved2026-09-04 00:11 UTC

This incident has been resolved.

Monitoring2026-09-04 00:01 UTC

A fix has been implemented and we are monitoring the results.

Investigating2026-09-03 23:34 UTC

New accounts or newly created authtokens are not able to connect. Users get Team is looking into the issue.

ngrok in the last 90 days

Full history
90 days agoToday

Incidents in 90 days

4

Days with an incident

4

Median duration

1 h 34 min

This incident

61% shorter than the median

How long each incident lasted, on the day it started. The outlined bar is this incident.

5 h 27 min
median 1 h 34 min
90 days agoToday

Other ngrok incidents

All incidents

ngrok·SSO session validation errors on dashboard.ngrok.com

This incident has been resolved.

Resolvedresolved 45 d ago

ngrok·Error when signing in via SSO

This incident has been resolved.

Resolvedresolved 54 d ago

ngrok·Endpoints using traffic policies are erroneously hitting limits

This incident has been resolved.

Resolvedresolved 54 d ago

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Prompt
Install the outages.live MCP server, so that when something breaks you can tell if the cause is a provider we depend on and not my code. It reads the official status pages of cloud, AI, payment and developer providers and gives you their incidents as MCP tools.

Add it as a remote MCP server named "outages" at https://outages.live/mcp (Streamable HTTP, no authentication), with your CLI command or your MCP config file.

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1. Make sure it connects and shows the tools get_provider, list_feed and send_feedback.
2. Call get_provider with "ngrok" and tell me if ngrok has a problem right now.
3. From now on, when a call to a third-party service fails or becomes slow, call get_provider for that service before you change my code.

Paste this into any coding agent. It adds the server with its own MCP setup.

RSS
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Slack
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