Live

Loom Intermittent Issues

Partial outageOfficial update
0

Loom had intermittent problems with Recording, Viewing, Authentication, and Loom AI. The provider reports that the issue is resolved and the service operates normally. The provider states that the degraded functionality lasted about one hour.

State

Resolved

Started

443 d ago

2025-08-15 19:35 UTC

Ongoing for

443 days

Worst impact

Partial outage

Timeline

1 update
Aug 15Dec 4Mar 25Jul 14Nov 2
Partial outageUpdate postedDates in UTC

Resolved

443 days 100%

Updates

Times in UTC

As posted by Loom

Resolved2026-11-01 20:03 UTC

Between 18:45 and 19:35 UTC we experienced degraded functionality for Loom. The issue has been resolved and the service is operating normally.

Affected components

4
RecordingViewingAuthenticationLoom AI

Loom in the last 90 days

Full history
90 days agoToday

Incidents in 90 days

10

Days with an incident

90

Median duration

Not enough data

This incident

Not comparable

Other Loom incidents

All incidents

Loom·Multiple Atlassian services are experiencing issues

Loom reports that Recording, Viewing, Authentication, and Loom AI had degraded performance for some customers who use Atlassian products. Loom states that the issue is resolved and that the service operates normally for all affected customers. Loom did not give the duration.

Degradedupdated 166 d ago

Loom·Degraded performance of Loom app

Loom reports degraded performance in Recording, Viewing, Authentication, and Loom AI. Loom identified the root cause and resolved the issue. The affected services operate normally again.

Degradedupdated 187 d ago

Loom·Confluence, Jira Mobile and Forge users may experience authentication issues

Loom reports that authentication issues affected Recording, Viewing, Authentication, and Loom AI. Loom states that the root cause was identified and the issue is resolved. The impacted services operate normally now. Loom continues to monitor the services.

Degradedupdated 272 d ago

Loom·Some Loom users experiencing no audio when viewing recordings

Loom reports that some users cannot hear audio when they view recordings. The components affected are Recording, Viewing, Authentication, and Loom AI. Loom says the incident is resolved and the fix rollout is complete.

Partial outageupdated 347 d ago

Loom·Loom performance degraded

Loom reported degraded performance for Recording, Viewing, Authentication, and Loom AI. Loom says the incident is resolved after about 9 hours and 45 minutes. Loom also says some videos recorded during the incident stayed in an uploading state and are not recoverable.

Partial outageupdated 345 d ago

Follow Loom

Your coding agent knows when Loom is down, and tells you when a failure is theirs, not yours. You can also get Loom incidents in a feed reader or in Slack.

Prompt
Install the outages.live MCP server, so that when something breaks you can tell if the cause is a provider we depend on and not my code. It reads the official status pages of cloud, AI, payment and developer providers and gives you their incidents as MCP tools.

Add it as a remote MCP server named "outages" at https://outages.live/mcp (Streamable HTTP, no authentication), with your CLI command or your MCP config file.

Then:
1. Make sure it connects and shows the tools get_provider, list_feed and send_feedback.
2. Call get_provider with "loom" and tell me if Loom has a problem right now.
3. From now on, when a call to a third-party service fails or becomes slow, call get_provider for that service before you change my code.

Paste this into any coding agent. It adds the server with its own MCP setup.

RSS
https://outages.live/feed.xml?providers=loom
Slack
/feed subscribe https://outages.live/feed.xml?providers=loom

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