Live

Jira - Work Item transition failures

On 1st Sept 2026, between 04:22 UTC to 10:59 UTC, some Jira users may have experienced service disruptions. The issue has now been resolved and the service is operating normally for all the customers.

The latest update from Jira.

State

Resolved

Started

62 d ago

2026-09-01 09:12 UTC

Lasted

2 h 31 min

until 2026-09-01 11:44 UTC

Worst impact

Degraded

Timeline

3 updates
09:1209:5010:2811:0611:44
DegradedUpdate postedTimes in UTC

Investigating

59 min 39%

Monitoring

1 h 32 min 61%

Updates

Times in UTC

As posted by Jira

Resolved2026-09-01 11:44 UTC

On 1st Sept 2026, between 04:22 UTC to 10:59 UTC, some Jira users may have experienced service disruptions. The issue has now been resolved and the service is operating normally for all the customers.

Monitoring2026-09-01 10:11 UTC

We have identified the root cause of the issue impacting Jira Work Item transitions and have applied a fix. We are currently seeing signs of recovery and will continue to monitor. We will provide the next update in the next 1 hour, or sooner if there is a material update.

Investigating2026-09-01 09:12 UTC

We are aware of an issue impacting Jira Work Item transitions. Affected users may experience errors when attempting to transition issues. Our teams are actively investigating the root cause. We will provide the next update in 60 minutes, or sooner if there is a material update.

Affected components

11
Viewing contentCreate and editAuthentication and User ManagementSearchNotificationsAdministrationMarketplaceMobile

Jira in the last 90 days

Full history
90 days agoToday

Incidents in 90 days

15

Days with an incident

12

Median duration

1 h 59 min

This incident

1.3× the median

How long each incident lasted, on the day it started. The outlined bar is this incident.

10 h 50 min
median 1 h 59 min
90 days agoToday

Other Jira incidents

All incidents

Jira·Fields missing across Jira Work Items for some users

Jira Work Items fields did not work for some users. This incident affected Viewing content, Search, and Automation for Jira. Jira reports that the issue is resolved. The outage lasted 28 minutes.

Resolvedresolved 2 h ago

Jira·Jira - Project Sidebar Loading Degradation

On October 21, 2026, JIRA, JSM, JPD, and JWM users may have experienced performance degradation impacting the project sidebar and navigation. The issue has now been resolved, and the service is operating normally for all affected customers.

Resolvedresolved 11 d ago

Jira·Job processing and scheduling is degraded affecting multiple Atlassian products

### Summary On October 1, 2026, between 01:00 and 07:25 UTC, degraded job processing and scheduling impacted Atlassian products including Bitbucket Cloud, Confluence, Forge apps, Jira, and Jira Service Management in all commercial cloud regions. This caused delayed or missed background tasks, such as email-to-ticket processing and scheduled pipelines; interactive product use was not affected. The event was triggered when an unexpected volume of scheduled tasks became due simultaneously, overwhelming our shared job scheduling platform. Automated monitoring detected the incident within three minutes. Recovery began around 03:45 UTC as engineering scaled capacity and the platform worked through the backlog, with full resolution reached in 6 hours and 25 minutes. ### IMPACT Most scheduled tasks stopped running at 01:00 UTC and resumed from about 03:45 UTC. Most delayed work had caught up by about 06:00 UTC, and the remaining delays had cleared by 07:25 UTC. Across affected products: - Recu

Resolvedresolved 32 d ago

Jira·Degraded Performance Viewing Issues and Boards

On September 24th 2026, some Jira and JSM users in the US region may have experienced a performance degradation impacting Jira issue creation, issue viewing, and board loading. The issue has now been resolved, and the service is operating normally for all affected customers.

Resolvedresolved 38 d ago

Jira·Degraded Performance Accessing Jira

On Sept 24th, 2026, between 07:28 to 08:08 UTC, some Jira users may have experienced errors or degraded performance when accessing Jira and viewing issues. The issue has now been resolved and the service is operating normally for all customers.

Resolvedresolved 39 d ago

Follow Jira

Your coding agent knows when Jira is down, and tells you when a failure is theirs, not yours. You can also get Jira incidents in a feed reader or in Slack.

Prompt
Install the outages.live MCP server, so that when something breaks you can tell if the cause is a provider we depend on and not my code. It reads the official status pages of cloud, AI, payment and developer providers and gives you their incidents as MCP tools.

Add it as a remote MCP server named "outages" at https://outages.live/mcp (Streamable HTTP, no authentication), with your CLI command or your MCP config file.

Then:
1. Make sure it connects and shows the tools get_provider, list_feed and send_feedback.
2. Call get_provider with "jira" and tell me if Jira has a problem right now.
3. From now on, when a call to a third-party service fails or becomes slow, call get_provider for that service before you change my code.

Paste this into any coding agent. It adds the server with its own MCP setup.

RSS
https://outages.live/feed.xml?providers=jira
Slack
/feed subscribe https://outages.live/feed.xml?providers=jira

FAQ

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